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<xml><p>Archive-Name: ssn-privacy</p>
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<p> What to do when they ask for your Social Security Number</p>
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<p> by Chris Hibbert</p>
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<p> Computer Professionals
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for Social Responsibility</p>
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<p>Many people are concerned about the number of organizations asking for
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their Social Security Numbers. They worry about invasions of privacy
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and the oppressive feeling of being treated as just a number.
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Unfortunately, I can't offer any hope about the dehumanizing effects
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of identifying you with your numbers. I *can* try to help you keep
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your Social Security Number from being used as a tool in the invasion
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of your privacy.</p>
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<p>Surprisingly, government agencies are reasonably easy to deal with;
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private organizations are much more troublesome. Federal law
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restricts the agencies at all levels of government that can demand
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your number and a fairly complete disclosure is required even if its
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use is voluntary. There are no comparable laws restricting the uses
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non-government organizations can make of it, or compelling them to
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tell you anything about their plans. With private institutions, your
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main recourse is refusing to do business with anyone whose terms you
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don't like.</p>
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<p> Short History</p>
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<p>Social Security numbers were introduced by the Social Security Act of
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1935. They were originally intended to be used only by the social
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security program, and public assurances were given at the time that
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use would be strictly limited. In 1943 Roosevelt signed Executive
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Order 9397 which required federal agencies to use the number when
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creating new record-keeping systems. In 1961 the IRS began to use it
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as a taxpayer ID number. The Privacy Act of 1974 required
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authorization for government agencies to use SSNs in their data bases
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and required disclosures (detailed below) when government agencies
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request the number. Agencies which were already using SSN as an
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identifier were allowed to continue using it. The Tax Reform Act of
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1976 gave authority to state or local tax, welfare, driver's license,
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or motor vehicle registration authorities to use the number in order
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to establish identities. The Privacy Protection Study Commission of
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1977 recommended that the Executive Order be repealed after some
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agencies referred to it as their authorization to use SSNs. I don't
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know whether it was repealed, but that practice has stopped.</p>
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<p>Several states use the SSN as a driver's license number, while others
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record it on applications and store it in their database. Some states
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that routinely use it on the license, will make up another number if
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you insist. According to the terms of the Privacy Act, any that have
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a space for it on the application forms should have a disclosure
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notice. Many don't, and until someone takes them to court, they
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aren't likely to change.</p>
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<p>The Privacy Act of 1974 (5 USC 552a) requires that any federal, state,
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or local government agency that requests your Social Security Number
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has to tell you three things:</p>
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<p>1: Whether disclosure of your Social Security Number is required or optional,</p>
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<p>2: What law authorizes them to ask for your Social Security Number, and</p>
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<p>3: How your Social Security Number will be used if you give it to them.</p>
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<p>In addition, the Act says that only Federal law can make use of the
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Social Security Number mandatory. So anytime you're dealing with a
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government institution and you're asked for your Social Security
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Number, just look for the Privacy Act Statement. If there isn't one,
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complain and don't give your number. If the statement is present,
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read it. If it says giving your Social Security Number is voluntary,
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you'll have to decide for yourself whether to fill in the number.</p>
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<p> Private Organizations</p>
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<p>The guidelines for dealing with non-governmental institutions are much
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more tenuous. Most of the time private organizations that request
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your Social Security Number can get by quite well without your number,
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and if you can find the right person to negotiate with, they'll
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willingly admit it. The problem is finding that right person. The
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person behind the counter is often told no more than "get the
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customers to fill out the form completely."</p>
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<p>Most of the time, you can convince them to use some other number.
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Usually the simplest way to refuse to give your Social Security Number
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is simply to leave the appropriate space blank. One of the times when
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this isn't a strong enough statement of your desire to conceal your
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number is when dealing with institutions which have direct contact
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with your employer. Most employers have no policy against revealing
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your Social Security Number; they apparently believe the omission must
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have been an unintentional slip.</p>
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<p> Lenders and Borrowers</p>
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<p>Banks and credit card issuers are required by the IRS to report the
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SSNs of account holders to whom they pay deductible interest or when
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they charge interest and report it to the IRS. If you don't tell them
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your number you will probably either be refused an account or be
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charged a penalty such as withholding of taxes on your interest.</p>
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<p>Many Banks, Brokerages, and other financial institutions have started
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implemenenting automated systems to let you check your balance. All
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too often, they are using SSNs as the PIN that lets you get access to
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your personal account information. If your bank does this to you,
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write them a letter pointing out how many of the people you have
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financial business with know your SSN. Ask them to change your PIN,
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and if you feel like doing a good, ask them to stop using the SSN as a
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default identifier. Some customers will believe that there's some
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security in it, and be insufficiently protective of their account
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numbers.</p>
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<p>When buying (and possibly refinancing) a house, most banks will now
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ask for your Social Security Number on the Deed of Trust. This is
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because Fannie Mae (FNMA?) recently started requiring it. The fine
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print in their regulation admits that some consumers won't want to
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give their number, and allows banks to leave it out when pressed. [It
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first recommends getting it on the loan note, but then admits that
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it's already on various other forms that are a required part of the
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package, so they already know it. The Deed is a public document, so
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there are good reasons to refuse to put it there, even though all
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parties to the agreement already have access to your number.]</p>
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<p> Insurers, Hospitals, Doctors</p>
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<p>No laws require medical service providers to use your Social Security
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Number as an ID number. (except for Medicare, Medicaid, etc.) They
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often use it because it's convenient or because your employer uses it
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to certify employees to its groups health plan. In the latter case,
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you have to get your employer to change their policies. Often, the
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people who work in personnel assume that the employer or insurance
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company requires use of the SSN when that's not really the case. When
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my current employer asked for my SSN for an insurance form, I asked
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them to try to find out if they had to use it. After a week they
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reported that the insurance company had gone along with my request and
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told me what number to use. Blood banks also ask for the number but
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are willing to do without if pressed on the issue. After I asked
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politely and persistently, the blood bank I go to agreed that they
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didn't have any use for the number, and is in the process of teaching
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their receptionists not to request the number.</p>
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<p> Why use of Social Security Numbers is a problem</p>
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<p>The Social Security Number doesn't work well as an identifier for
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several reasons. The first reason is that it isn't at all secure; if
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someone makes up a nine-digit number, it's quite likely that they've
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picked a number that is assigned to someone. There are quite a few
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reasons why people would make up a number: to hide their identity or
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the fact that they're doing something; because they're not allowed to
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have a number of their own (illegal immigrants, e.g.), or to protect
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their privacy. In addition, it's easy to write the number down wrong,
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which can lead to the same problems as intentionally giving a false
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number. There are several numbers that have been used by thousands of
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people because they were on sample cards shipped in wallets by their
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manufacturers. (One is given below.)</p>
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<p>When more than one person uses the same number, it clouds up the
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records. If someone intended to hide their activities, it's likely
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that it'll look bad on whichever record it shows up on. When it
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happens accidentally, it can be unexpected, embarrassing, or worse.
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How do you prove that you weren't the one using your number when the
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record was made?</p>
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<p>A second problem with the use of SSNs as identifiers is that it makes
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it hard to control access to personal information. Even assuming you
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want someone to be able to find out some things about you, there's no
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reason to believe that you want to make all records concerning
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yourself available. When multiple record systems are all keyed by the
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same identifier, and all are intended to be easily accessible to some
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users, it becomes difficult to allow someone access to some of the
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information about a person while restricting them to specific topics.</p>
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<p> What you can do to protect your number</p>
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<p>If despite your having written "refused" in the box for Social
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Security Number, it still shows up on the forms someone sends back to
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you (or worse, on the ID card they issue), your recourse is to write
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letters or make phone calls. Start politely, explaining your position
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and expecting them to understand and cooperate. If that doesn't work,
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there are several more things to try:</p>
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<p>1: Talk to people higher up in the organization. This often works
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simply because the organization has a standard way of dealing
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with requests not to use the SSN, and the first person you
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deal with just hasn't been around long enough to know what it
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is.</p>
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<p>2: Enlist the aid of your employer. You have to decide whether
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talking to someone in personnel, and possibly trying to change
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corporate policy is going to get back to your supervisor and
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affect your job.</p>
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<p>3: Threaten to complain to a consumer affairs bureau. Most
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newspapers can get a quick response. Some cities, counties,
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and states also have programs that might be able to help.</p>
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<p>4: Tell them you'll take your business elsewhere (and follow through
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if they don't cooperate.)</p>
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<p>5: If it's a case where you've gotten service already, but someone
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insists that you have to provide your number in order to have
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a continuing relationship, you can choose to ignore the
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request in hopes that they'll forget or find another solution
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before you get tired of the interruption.</p>
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<p>If someone absolutely insists on getting your Social Security Number,
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you may want to give a fake number. There is no legal penalty as long
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as you're not doing it to get something from a government agency or to
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commit fraud. There are a few good choices for "anonymous" numbers.
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Making one up at random is a bad idea, as it may coincide with
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someone's real number and cause them some amount of grief. It's
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better to use a number like 078-05-1120, which was printed on "sample"
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cards inserted in thousands of new wallets sold in the 40's and 50's.
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It's been used so widely that both the IRS and SSA recognize it
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immediately as bogus, while most clerks haven't heard of it. It's
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also safe to invent a number that has only zeros in one of the fields.
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The Social Security Administration never issues numbers with this
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pattern. They also recommend that people showing Social Security
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cards in advertisements use numbers in the range 987-65-4320 through
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987-65-4329.</p>
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<p>The Social Security Administration recommends that you request a copy
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of your file from them every few years to make sure that your records
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are correct (your income and "contributions" are being recorded for
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you, and no one else's is.) The statute of limitations for getting
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corrections without either an "obvious error on the face of the
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record" or good proof of earnings is 3 Years, 3 months and 15 days.
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The reason for this (the 3 years, not the 3 months and 15 days) seems
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to be that details are only kept for earnings in the last 3 years and
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older earnings are lumped together. Call the Social Security
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Administration at (800) 772-1213 and ask for a "Request for Earnings
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and Benefit Estimate Statement".</p>
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<p> Some Legal Cases Currently (1/9/91) Pending</p>
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<p>CPSR has recently joined two legal cases concerning Social Security
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Numbers and privacy. One of them challenges the IRS practice of
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printing Social Security Numbers on mailing labels when they send out
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tax forms and related correspondance. The other challenges Virginia's
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requirement of a Social Security Number in order to register to vote.</p>
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<p>Dr. Peter Zilahy Ingerman filed suit against the IRS in Federal
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District Court in 1991, and CPSR filed a friend of the court brief in
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August.</p>
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<p>The Virginia case was filed by a resident of the state who refused to
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supply a Social Security Number when registering to vote. When the
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registrar refused to accept his registration, he filed suit. He is
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also challenging the state of Virginia on two other bases: the
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registration form apparently lacked a Privacy Act notice, and the
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voter lists the state publishes include Social Security Numbers.</p>
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<p>If you have suggestions for improving this document please send them
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to me at:
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Chris Hibbert
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hibbert@xanadu.com or Xanadu Operating Company
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550 California Ave, Suite 101
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Palo Alto, CA 94306
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</p></xml>
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