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qubes-doc/project-security/verifying-signatures.md
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---
lang: en
layout: doc
permalink: /security/verifying-signatures/
redirect_from:
- /doc/verifying-signatures/
- /en/doc/verifying-signatures/
- /doc/VerifyingSignatures/
- /wiki/VerifyingSignatures/
ref: 211
title: Verifying Signatures
---
## What Digital Signatures Can and Cannot Prove
Most people --- even programmers --- are confused about the basic concepts
underlying digital signatures. Therefore, most people should read this section,
even if it looks trivial at first sight.
Digital signatures can prove both **authenticity** and **integrity** to a
reasonable degree of certainty. **Authenticity** ensures that a given file was
indeed created by the person who signed it (i.e., that it was not forged by a
third party). **Integrity** ensures that the contents of the file have not been
tampered with (i.e., that a third party has not undetectably altered its
contents *en route*).
Digital signatures **cannot** prove any other property, e.g., that the signed
file is not malicious. In fact, there is nothing that could stop someone from
signing a malicious program (and it happens from time to time in reality).
The point is that we must decide who we will trust (e.g., Linus Torvalds,
Microsoft, or the Qubes Project) and assume that if a given file was signed by
a trusted party, then it should not be malicious or negligently buggy. The
decision of whether to trust any given party is beyond the scope of digital
signatures. It's more of a sociological and political decision.
Once we make the decision to trust certain parties, digital signatures are
useful, because they make it possible for us to limit our trust only to those
few parties we choose and not to worry about all the bad things that can happen
between us and them, e.g., server compromises (qubes-os.org will surely be
compromised one day, so [don't blindly trust the live version of this
site](/faq/#should-i-trust-this-website)), dishonest IT staff at the hosting
company, dishonest staff at the ISPs, Wi-Fi attacks, etc. We call this
philosophy [Distrusting the
Infrastructure](/faq/#what-does-it-mean-to-distrust-the-infrastructure).
By verifying all the files we download that purport to be authored by a party
we've chosen to trust, we eliminate concerns about the bad things discussed
above, since we can easily detect whether any files have been tampered with
(and subsequently choose to refrain from executing, installing, or opening
them).
However, for digital signatures to make any sense, we must ensure that the
public keys we use for signature verification are indeed the original ones.
Anybody can generate a GPG key pair that purports to belong to "The Qubes
Project," but of course only the key pair that we (i.e., the Qubes developers)
generated is the legitimate one. The next section explains how to verify the
validity of the Qubes signing keys in the process of verifying a Qubes ISO.
(However, the same general principles apply to all cases in which you may wish
to verify a PGP signature, such as [verifying
repos](#how-to-verify-qubes-repos), not just verifying ISOs.)
## How to Verify Qubes ISO Signatures
This section will guide you through the process of verifying a Qubes ISO by
checking its PGP signature. There are three basic steps in this process:
1. [Get the Qubes Master Signing Key and verify its
authenticity](#1-get-the-qubes-master-signing-key-and-verify-its-authenticity)
2. [Get the Release Signing Key](#2-get-the-release-signing-key)
3. [Verify your Qubes ISO](#3-verify-your-qubes-iso)
If you run into any problems, please consult the [Troubleshooting
FAQ](#troubleshooting-faq) below.
### Preparation
Before we begin, you'll need a program that can verify PGP signatures. Any such
program will do, but here are some examples for popular operating systems:
**Windows:** [Gpg4win](https://gpg4win.org/download.html)
([documentation](https://www.gpg4win.org/documentation.html)). Use the Windows
command line (`cmd.exe`) to enter commands.
**Mac:** [GPG Suite](https://gpgtools.org/)
([documentation](https://gpgtools.tenderapp.com/kb)). Open a terminal to enter
commands.
**Linux:** `gpg2` from your package manager or from
[gnupg.org](https://gnupg.org/download/index.html)
([documentation](https://www.gnupg.org/documentation/)). Open a terminal to
enter commands.
The commands below will use `gpg2`, but if that doesn't work for you, try `gpg`
instead. If that still doesn't work, please consult the documentation for your
specific program (see links above).
### 1. Get the Qubes Master Signing Key and verify its authenticity
Every file published by the Qubes Project (ISO, RPM, TGZ files and Git
repositories) is digitally signed by one of the developer keys or Release
Signing Keys. Each such key is signed by the [Qubes Master Signing
Key](https://keys.qubes-os.org/keys/qubes-master-signing-key.asc)
(`0xDDFA1A3E36879494`). The developer signing keys are set to expire after one
year, while the Qubes Master Signing Key and Release Signing Keys have no
expiration date. This Qubes Master Signing Key was generated on and is kept
only on a dedicated, air-gapped "vault" machine, and the private portion will
(hopefully) never leave this isolated machine.
There are several ways to get the Qubes Master Signing Key.
- If you have access to an existing Qubes installation, it's available in every
VM ([except dom0](https://github.com/QubesOS/qubes-issues/issues/2544)):
```shell_session
$ gpg2 --import /usr/share/qubes/qubes-master-key.asc
```
- If you're on Fedora, you can get it in the `distribution-gpg-keys` package:
```shell_session
$ dnf install distribution-gpg-keys
```
- If you’re on Debian, it may already be included in your keyring.
- Fetch it with GPG:
```shell_session
$ gpg2 --fetch-keys https://keys.qubes-os.org/keys/qubes-master-signing-key.asc
```
- Download it as a
[file](https://keys.qubes-os.org/keys/qubes-master-signing-key.asc), then
import it with GPG:
```shell_session
$ gpg2 --import ./qubes-master-signing-key.asc
```
- Get it from a public
[keyserver](https://en.wikipedia.org/wiki/Key_server_%28cryptographic%29#Keyserver_examples)
(specified on first use with `--keyserver <URI>` along with keyserver options
to include key signatures), e.g.:
```shell_session
$ gpg2 --keyserver-options no-self-sigs-only,no-import-clean --keyserver hkp://pool.sks-keyservers.net:11371 --recv-keys 0x427F11FD0FAA4B080123F01CDDFA1A3E36879494
```
The Qubes Master Signing Key is also available in the [Qubes Security
Pack](/security/pack/) and in the archives of the project's
[developer](https://groups.google.com/d/msg/qubes-devel/RqR9WPxICwg/kaQwknZPDHkJ)
and
[user](https://groups.google.com/d/msg/qubes-users/CLnB5uFu_YQ/ZjObBpz0S9UJ)
[mailing lists](/support/).
Once you have obtained the Qubes Master Signing Key, you must verify that it is
authentic rather than a forgery. Anyone can create a PGP key with the name
"Qubes Master Signing Key," so you cannot rely on the name alone. You also
should not rely on any single website, not even over HTTPS.
So, what *should* you do? One option is to use the PGP [Web of
Trust](https://en.wikipedia.org/wiki/Web_of_trust). In addition, some operating
systems include the means to acquire the Qubes Master Signing Key in a secure
way. For example, on Fedora, `dnf install distribution-gpg-keys` will get you
the Qubes Master Signing Key along with several other Qubes keys. On Debian,
your keyring may already contain the necessary keys.
Another option is to rely on the key's fingerprint. Every PGP key has a
fingerprint that uniquely identifies it among all PGP keys (viewable with `gpg2
--fingerprint <KEY_ID>`). Therefore, if you know the genuine Qubes Master
Signing Key fingerprint, then you always have an easy way to confirm whether
any purported copy of it is authentic, simply by comparing the fingerprints.
For example, here is the Qubes Master Signing Key fingerprint:
```
pub 4096R/36879494 2010-04-01
Key fingerprint = 427F 11FD 0FAA 4B08 0123 F01C DDFA 1A3E 3687 9494
uid Qubes Master Signing Key
```
But how do you know that this is the real fingerprint? After all, [this website
could be compromised](/faq/#should-i-trust-this-website), so the fingerprint
you see here may not be genuine. That's why we strongly suggest obtaining the
fingerprint from *multiple, independent sources in several different ways*.
Here are some ideas for how to do that:
- Check the fingerprint on various websites (e.g., [mailing
lists](https://groups.google.com/g/qubes-devel/c/RqR9WPxICwg/m/kaQwknZPDHkJ),
[discussion
forums](https://forum.qubes-os.org/t/there-is-no-way-to-validate-qubes-master-signing-key/1441/9?u=adw),
[social](https://twitter.com/rootkovska/status/496976187491876864)
[media](https://www.reddit.com/r/Qubes/comments/5bme9n/fingerprint_verification/),
[personal websites](https://andrewdavidwong.com/fingerprints.txt)).
- Check against PDFs, photographs, and videos in which the fingerprint appears
(e.g., [slides from a
talk](https://hyperelliptic.org/PSC/slides/psc2015_qubesos.pdf), on a
[T-shirt](https://twitter.com/legind/status/813847907858337793/photo/2), or
in the [recording of a presentation](https://youtu.be/S0TVw7U3MkE?t=2563)).
- Download old Qubes ISOs from different sources and check the included Qubes
Master Signing Key.
- Ask people to post the fingerprint on various mailing lists, forums, and chat
rooms.
- Repeat the above over Tor.
- Repeat the above over various VPNs and proxy servers.
- Repeat the above on different networks (work, school, internet cafe, etc.).
- Text, email, call, video chat, snail mail, or meet up with people you know to
confirm the fingerprint.
- Repeat the above from different computers and devices.
Once you've obtained the fingerprint from enough independent sources in enough
different ways that you feel confident that you know the genuine fingerprint,
keep it in a safe place. Every time you need to check whether a key claiming to
be the Qubes Master Signing Key is authentic, compare that key's fingerprint to
your trusted copy and confirm they match.
Now that you've imported the authentic Qubes Master Signing Key, set its trust
level to "ultimate" so that it can be used to automatically verify all the keys
signed by the Qubes Master Signing Key (in particular, Release Signing Keys).
```
$ gpg2 --edit-key 0x427F11FD0FAA4B080123F01CDDFA1A3E36879494
gpg (GnuPG) 1.4.18; Copyright (C) 2014 Free Software Foundation, Inc.
This is free software: you are free to change and redistribute it.
There is NO WARRANTY, to the extent permitted by law.
pub 4096R/36879494 created: 2010-04-01 expires: never usage: SC
trust: unknown validity: unknown
[ unknown] (1). Qubes Master Signing Key
gpg> fpr
pub 4096R/36879494 2010-04-01 Qubes Master Signing Key
Primary key fingerprint: 427F 11FD 0FAA 4B08 0123 F01C DDFA 1A3E 3687 9494
gpg> trust
pub 4096R/36879494 created: 2010-04-01 expires: never usage: SC
trust: unknown validity: unknown
[ unknown] (1). Qubes Master Signing Key
Please decide how far you trust this user to correctly verify other users' keys
(by looking at passports, checking fingerprints from different sources, etc.)
1 = I don't know or won't say
2 = I do NOT trust
3 = I trust marginally
4 = I trust fully
5 = I trust ultimately
m = back to the main menu
Your decision? 5
Do you really want to set this key to ultimate trust? (y/N) y
pub 4096R/36879494 created: 2010-04-01 expires: never usage: SC
trust: ultimate validity: unknown
[ unknown] (1). Qubes Master Signing Key
Please note that the shown key validity is not necessarily correct
unless you restart the program.
gpg> q
```
Now, when you import any of the legitimate Qubes developer keys and Release
Signing Keys used to sign ISOs, RPMs, TGZs, Git tags, and Git commits, they
will already be trusted in virtue of being signed by the Qubes Master Signing
Key.
Before proceeding to the next step, make sure the Qubes Master Signing Key is
in your keyring with the correct trust level. (Note: We have already verified
the authenticity of the key, so this final check is not about security. Rather,
it's just a sanity check to make sure that we've imported the key into our
keyring correctly.)
```
$ gpg2 -k "Qubes Master Signing Key"
pub rsa4096 2010-04-01 [SC]
427F11FD0FAA4B080123F01CDDFA1A3E36879494
uid [ultimate] Qubes Master Signing Key
```
If you don't see the Qubes Master Signing Key here with a trust level of
"ultimate," go back and follow the instructions in this section carefully.
### 2. Get the Release Signing Key
The filename of the Release Signing Key for your version is usually
`qubes-release-X-signing-key.asc`, where `X` is the major version number of
your Qubes release. There are several ways to get the Release Signing Key for
your Qubes release.
- If you have access to an existing Qubes installation, the release keys are
available in dom0 in `/etc/pki/rpm-gpg/RPM-GPG-KEY-qubes-*`. These can be
[copied](/doc/how-to-copy-from-dom0/#copying-from-dom0) into other VMs for
further use. In addition, every other VM contains the release key
corresponding to that installation's release in
`/etc/pki/rpm-gpg/RPM-GPG-KEY-qubes-*`. If you wish to use one of these keys,
make sure to import it into your keyring, e.g.:
```
$ gpg2 --import /etc/pki/rpm-gpg/RPM-GPG-KEY-qubes-*
```
- Fetch it with GPG:
```shell_session
$ gpg2 --keyserver-options no-self-sigs-only,no-import-clean --fetch-keys https://keys.qubes-os.org/keys/qubes-release-X-signing-key.asc
```
- Download it as a file. You can find the Release Signing Key for your Qubes
version on the [Downloads](/downloads/) page. You can also download all the
currently used developers' signing keys, Release Signing Keys, and the Qubes
Master Signing Key from the [Qubes Security Pack](/security/pack/) and the
[Qubes OS Keyserver](https://keys.qubes-os.org/keys/). Once you've downloaded
your Release Signing Key, import it with GPG:
```shell_session
$ gpg2 --keyserver-options no-self-sigs-only,no-import-clean --import ./qubes-release-X-signing-key.asc
```
The Release Signing Key should be signed by the Qubes Master Signing Key:
```shell_session
$ gpg2 --check-signatures "Qubes OS Release X Signing Key"
pub rsa4096 2017-03-06 [SC]
5817A43B283DE5A9181A522E1848792F9E2795E9
uid [ full ] Qubes OS Release X Signing Key
sig!3 1848792F9E2795E9 2017-03-06 Qubes OS Release X Signing Key
sig! DDFA1A3E36879494 2017-03-08 Qubes Master Signing Key
gpg: 2 good signatures
```
This is just an example, so the output you receive will not look exactly the
same. What matters is the line that shows that this key is signed by the Qubes
Master Signing Key with a `sig!` prefix. This verifies the authenticity of the
Release Signing Key. Note that the `!` flag after the `sig` tag is important
because it means that the key signature is valid. A `sig-` prefix would
indicate a bad signature and `sig%` would mean that gpg encountered an error
while verifying the signature. It is not necessary to independently verify the
authenticity of the Release Signing Key, since you already verified the
authenticity of the Qubes Master Signing Key. Before proceeding to the next
step, make sure the Release Signing Key is in your keyring:
```
$ gpg2 -k "Qubes OS Release"
pub rsa4096 2017-03-06 [SC]
5817A43B283DE5A9181A522E1848792F9E2795E9
uid [ full ] Qubes OS Release X Signing Key
```
If you don't see the correct Release Signing Key here, go back and follow the
instructions in this section carefully.
### 3. Verify your Qubes ISO
Every Qubes ISO is released with a detached PGP signature file, which you can
find on the [Downloads](/downloads/) page alongside the ISO. If the filename of
your ISO is `Qubes-RX-x86_64.iso`, then the name of the signature file for that
ISO is `Qubes-RX-x86_64.iso.asc`, where `X` is a specific version of Qubes. The
signature filename is always the same as the ISO filename followed by `.asc`.
Download both the ISO and its signature file. Put both of them in the same
directory, then navigate to that directory. Now, you can verify the ISO by
executing this GPG command in the directory that contains both files:
```shell_session
$ gpg2 -v --verify Qubes-RX-x86_64.iso.asc Qubes-RX-x86_64.iso
gpg: armor header: Version: GnuPG v1
gpg: Signature made Tue 08 Mar 2016 07:40:56 PM PST using RSA key ID 03FA5082
gpg: using PGP trust model
gpg: Good signature from "Qubes OS Release X Signing Key"
gpg: binary signature, digest algorithm SHA256
```
This is just an example, so the output you receive will not look exactly the
same. What matters is the line that says `Good signature from "Qubes OS Release
X Signing Key"`. This confirms that the signature on the ISO is good.
## How to Verify Qubes ISO Digests
Each Qubes ISO is also accompanied by a plain text file ending in `.DIGESTS`.
This file contains the output of running several different cryptographic hash
functions on the ISO in order to obtain alphanumeric outputs known as "digests"
or "hash values." These hash values are provided as an alternative verification
method to PGP signatures (though the digest file is itself also PGP-signed ---
see below). If you've already verified the signatures on the ISO directly, then
verifying digests is not necessary. You can find the `.DIGESTS` for your ISO on
the [Downloads](/downloads/) page, and you can always find all the digest files
for every Qubes ISO in the [Qubes Security Pack](/security/pack/).
If the filename of your ISO is `Qubes-RX-x86_64.iso`, then the name of the
digest file for that ISO is `Qubes-RX-x86_64.iso.DIGESTS`, where `X` is a
specific version of Qubes. The digest filename is always the same as the ISO
filename followed by `.DIGESTS`. Since the digest file is a plain text file,
you can open it with any text editor. Inside, you should find text that looks
similar to this:
```
-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256
3c951138b8b9867d8657f173c1b58b82 *Qubes-RX-x86_64.iso
1fc9508160d7c4cba6cacc3025165b0f996c843f *Qubes-RX-x86_64.iso
6b998045a513dcdd45c1c6e61ace4f1b4e7eff799f381dccb9eb0170c80f678a *Qubes-RX-x86_64.iso
de1eb2e76bdb48559906f6fe344027ece20658d4a7f04ba00d4e40c63723171c62bdcc869375e7a4a4499d7bff484d7a621c3acfe9c2b221baee497d13cd02fe *Qubes-RX-x86_64.iso
-----BEGIN PGP SIGNATURE-----
Version: GnuPG v2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=e9oD
-----END PGP SIGNATURE-----
```
Four digests have been computed for this ISO. The hash functions used, in order
from top to bottom, are MD5, SHA1, SHA256, and SHA512. One way to verify that
the ISO you downloaded matches any of these hash values is by using the
respective `*sum` programs:
```shell_session
$ md5sum -c Qubes-RX-x86_64.iso.DIGESTS
Qubes-RX-x86_64.iso: OK
md5sum: WARNING: 23 lines are improperly formatted
$ sha1sum -c Qubes-RX-x86_64.iso.DIGESTS
Qubes-RX-x86_64.iso: OK
sha1sum: WARNING: 23 lines are improperly formatted
$ sha256sum -c Qubes-RX-x86_64.iso.DIGESTS
Qubes-RX-x86_64.iso: OK
sha256sum: WARNING: 23 lines are improperly formatted
$ sha512sum -c Qubes-RX-x86_64.iso.DIGESTS
Qubes-RX-x86_64.iso: OK
sha512sum: WARNING: 23 lines are improperly formatted
```
The `OK` response tells us that the hash value for that particular hash
function matches. The program also warns us that there are 23 improperly
formatted lines, but this is to be expected. This is because each file contains
lines for several different hash values (as mentioned above), but each `*sum`
program verifies only the line for its own hash function. In addition, there
are lines for the PGP signature that the `*sum` programs do not know how to
read. Therefore, it is safe to ignore these warning lines.
Another way is to use `openssl` to compute each hash value, then compare them
to the contents of the digest file.:
```shell_session
$ openssl dgst -md5 Qubes-RX-x86_64.iso
MD5(Qubes-RX-x86_64.iso)= 3c951138b8b9867d8657f173c1b58b82
$ openssl dgst -sha1 Qubes-RX-x86_64.iso
SHA1(Qubes-RX-x86_64.iso)= 1fc9508160d7c4cba6cacc3025165b0f996c843f
$ openssl dgst -sha256 Qubes-RX-x86_64.iso
SHA256(Qubes-RX-x86_64.iso)= 6b998045a513dcdd45c1c6e61ace4f1b4e7eff799f381dccb9eb0170c80f678a
$ openssl dgst -sha512 Qubes-RX-x86_64.iso
SHA512(Qubes-RX-x86_64.iso)= de1eb2e76bdb48559906f6fe344027ece20658d4a7f04ba00d4e40c63723171c62bdcc869375e7a4a4499d7bff484d7a621c3acfe9c2b221baee497d13cd02fe
```
(Notice that the outputs match the values from the digest file.)
However, it is possible that an attacker replaced `Qubes-RX-x86_64.iso` with a
malicious ISO, computed the hash values for that malicious ISO, and replaced
the values in `Qubes-RX-x86_64.iso.DIGESTS` with his own set of values.
Therefore, we should also verify the authenticity of the listed hash values.
Since `Qubes-RX-x86_64.iso.DIGESTS` is a clearsigned PGP file, we can use GPG
to verify it from the command line:
1. [Get the Qubes Master Signing Key and verify its
authenticity](#1-get-the-qubes-master-signing-key-and-verify-its-authenticity)
2. [Get the Release Signing Key](#2-get-the-release-signing-key)
3. Verify the signature in the digest file:
```shell_session
$ gpg2 -v --verify Qubes-RX-x86_64.iso.DIGESTS
gpg: armor header: Hash: SHA256
gpg: armor header: Version: GnuPG v2
gpg: original file name=''
gpg: Signature made Tue 20 Sep 2016 10:37:03 AM PDT using RSA key ID 03FA5082
gpg: using PGP trust model
gpg: Good signature from "Qubes OS Release X Signing Key"
gpg: textmode signature, digest algorithm SHA256
```
The signature is good. If our copy of the `Qubes OS Release X Signing Key` is
being validated by the authentic Qubes Master Signing Key (see
[above](#1-get-the-qubes-master-signing-key-and-verify-its-authenticity)), we
can be confident that these hash values came from the Qubes devs.
## How to Verify Qubes Repos
Whenever you use one of the [Qubes repositories](https://github.com/QubesOS),
you should verify the PGP signature in a tag on the latest commit or on the
latest commit itself. (One or both may be present, but only one is required.)
If there is no trusted signed tag or commit on top, any commits after the
latest trusted signed tag or commit should **not** be trusted. If you come
across a repo with any unsigned commits, you should not add any of your own
signed tags or commits on top of them unless you personally vouch for the
trustworthiness of the unsigned commits. Instead, ask the person who pushed the
unsigned commits to sign them.
To verify a signature on a Git tag:
```shell_session
$ git tag -v <tag name>
```
or
```shell_session
$ git verify-tag <tag name>
```
To verify a signature on a Git commit:
```shell_session
$ git log --show-signature <commit ID>
```
or
```shell_session
$ git verify-commit <commit ID>
```
You should always perform this verification on a trusted local machine with
properly validated keys (which are available in the [Qubes Security
Pack](/security/pack/)) rather than relying on a third party, such as GitHub.
While the GitHub interface may claim that a commit has a verified signature
from a member of the Qubes team, this is only trustworthy if GitHub has
performed the signature check correctly, the account identity is authentic, the
user's key has not been replaced by an admin, GitHub's servers have not been
compromised, and so on. Since there's no way for you to be certain that all
such conditions hold, you're much better off verifying signatures yourself.
Also see: [Distrusting the
Infrastructure](/faq/#what-does-it-mean-to-distrust-the-infrastructure)
## Troubleshooting FAQ
### Why am I getting "Can't check signature: public key not found"?
You don't have the correct [Release Signing
Key](#2-get-the-release-signing-key).
### Why am I getting "BAD signature from 'Qubes OS Release X Signing Key'"?
The problem could be one or more of the following:
- You're trying to verify the wrong file(s). Read this page again carefully.
- You're using the wrong GPG command. Follow the examples in [Verify your Qubes
ISO](#3-verify-your-qubes-iso) carefully.
- The ISO or [signature file](#3-verify-your-qubes-iso) is bad (e.g.,
incomplete or corrupt download). Try downloading the signature file again
from a different source, then try verifying again. If you still get the same
result, try downloading the ISO again from a different source, then try
verifying again.
### Why am I getting "bash: gpg2: command not found"?
You don't have `gpg2` installed. Please install it using the method appropriate
for your environment (e.g., via your package manager).
### Why am I getting "No such file or directory"?
Your working directory does not contain the required files. Go back and follow
the instructions more carefully, making sure that you put all required files in
the same directory *and* navigate to that directory.
### Why am I getting "can't open signed data `Qubes-RX-x86_64.iso' / can't hash
datafile: file open error"?
The correct ISO is not in your working directory.
### Why am I getting "can't open `Qubes-RX-x86_64.iso.asc' / verify signatures
failed: file open error"?
The correct [signature file](#3-verify-your-qubes-iso) is not in your working
directory.
### Why am I getting "no valid OpenPGP data found"?
Either you don't have the correct [signature file](#3-verify-your-qubes-iso),
or you inverted the arguments to `gpg2`. ([The signature file goes
first.](#3-verify-your-qubes-iso))
### Why am I getting "WARNING: This key is not certified with a trusted
signature! There is no indication that the signature belongs to the owner."?
Either you don't have the [Qubes Master Signing
Key](#1-get-the-qubes-master-signing-key-and-verify-its-authenticity), or you
didn't [set its trust level
correctly](#1-get-the-qubes-master-signing-key-and-verify-its-authenticity).
### Why am I getting "X signature not checked due to a missing key"?
You don't have the keys that created those signatures in your keyring. For
present purposes, you don't need them as long as you have the [Qubes Master
Signing Key](#1-get-the-qubes-master-signing-key-and-verify-its-authenticity)
and the [Release Signing Key](#2-get-the-release-signing-key) for your Qubes
version.
### Why am I seeing additional signatures on a key with "[User ID not found]"
or from a revoked key?
This is just a basic part of how OpenPGP works. Anyone can sign anyone else's
public key and upload the signed public key to keyservers. Everyone is also
free to revoke their own keys at any time (assuming they possess or can create
a revocation certificate). This has no impact on verifying Qubes ISOs, code, or
keys.
### Why am I getting "verify signatures failed: unexpected data"?
You're not verifying against the correct [signature
file](#3-verify-your-qubes-iso).
### Why am I getting "not a detached signature"?
You're not verifying against the correct [signature
file](#3-verify-your-qubes-iso).
### Why am I getting "CRC error; [...] no signature found [...]"?
You're not verifying against the correct [signature
file](#3-verify-your-qubes-iso), or the signature file has been modified. Try
downloading it again or from a different source.
### Do I have to verify the ISO against both the [signature
file](#3-verify-your-qubes-iso) and the [digest
file](#how-to-verify-qubes-iso-digests)?
No, either method is sufficient by itself.
### Why am I getting "no properly formatted X checksum lines found"?
You're not checking the correct [digest
file](#how-to-verify-qubes-iso-digests).
### Why am I getting "WARNING: X lines are improperly formatted"?
Read [How to Verify Qubes ISO Digests](#how-to-verify-qubes-iso-digests) again.
### Why am I getting "WARNING: 1 listed file could not be read"?
The correct ISO is not in your working directory.
### I have another problem that isn't mentioned here.
Carefully read this page again to be certain that you didn't skip any steps. In
particular, make sure you have the [Qubes Master Signing
Key](#1-get-the-qubes-master-signing-key-and-verify-its-authenticity), the
[Release Signing Key](#2-get-the-release-signing-key), *and* the [signature
file](#3-verify-your-qubes-iso) and/or [digest
file](#how-to-verify-qubes-iso-digests) all for the *correct* Qubes OS version.
If your question is about GPG, please see the [GPG
documentation](https://www.gnupg.org/documentation/). Still have question?
Please see [Help, Support, Mailing Lists, and Forum](/support/) for places
where you can ask!
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