qubes-doc/basics_dev/reporting-bugs.md
Andrew David Wong 5245e53f6b
Rewrite Reporting Bugs page
* Organize sections logically according to each step in the bug
  reporting process
* Explain how bugs can be reported in different venues
* Explain how to report bugs in qubes-issues (will replace
  CONTRIBUTING.MD)
* Link to Contributing page
* Generally improve wording and formatting
2016-11-19 22:51:00 -08:00

3.1 KiB

layout title permalink redirect_from
doc Reporting Bugs /doc/reporting-bugs/
/en/doc/reporting-bugs/
/doc/BugReportingGuide/
/wiki/BugReportingGuide/
/reporting-bugs/
/bug/
/bugs/
/bug-report/
/bug-reports/

Reporting Bugs

One of the most important ways in which you can contribute to the Qubes OS Project is by reporting any bugs you have found. Please note that there is a separate process for reporting security issues.

Before you submit a report

Before you submit a bug report, please take a moment to check whether your issue has already been reported and to determine which venue is most approriate for it.

  • Read the documentation to see whether what you've found is really a bug.

  • Search through the existing [Qubes issues] by typing your key words in the Filters box. Make sure to check both currently open issues, as well as issues that are already closed. If you find an issue that seems to be similar to yours, read through it. If this issue is the same as yours, you can comment with additional information to help the maintainer debug it. Adding a comment will subscribe you to email notifications, which can be helpful in getting important updates regarding the issue. If you don't have anything to add but still want to receive email updates, you can click the "watch" button at the bottom of the comments.

  • Search through our [mailing list] archives by visiting the Google Groups web interfaces for both qubes-users and qubes-devel.

Where to submit your report

Our GitHub issues tracker is not intended for personal, localized troubleshooting questions, such as problems that affect only a specific laptop model. Those questions are more likely to be answered in qubes-users, which receives much more traffic. Instead, GitHub issues are meant to track more general bugs and enhancements that affect a broad range of Qubes users.

How to submit a report on the mailing lists

Please see the [mailing list guidelines][mailing list].

How to submit a report on GitHub

We track all bugs in the qubes-issues tracker on GitHub.

When you file a new issue, you should be sure to include the version of Qubes your'e using, as well as versions of related software packages. If your issue is related to hardware, provide as many details as possible about the hardware, which could include using command-line tools such as lspci.

Project maintainers really appreciate thorough explanations. It usually helps them address the problem more quickly, so everyone wins!

Improving the Code

Please see our guidelines on how to contribute code.