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---
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lang: en
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layout: doc
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permalink: /support/
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redirect_from:
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- /help/
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- /mailing-lists/
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- /doc/mailing-lists/
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- /en/doc/mailing-lists/
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- /en/doc/qubes-lists/
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- /doc/qubes-lists/
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- /doc/QubesLists/
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- /wiki/QubesLists/
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ref: 122
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title: Help, support, mailing lists, and forum
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---
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The Qubes community is here to help! Since Qubes is a security-oriented
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operating system, we want to make sure you [stay safe](#staying-safe) as you
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get the support you need, and we want to make sure our community remains a
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friendly and productive place by ensuring we all follow the [Code of
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Conduct](/code-of-conduct/) and [discussion
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guidelines](#discussion-guidelines).
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## How to get help and support
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First, let's see what kind of help you need.
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### I have a problem or a question.
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No worries! Here's how we recommend proceeding:
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1. Check the [documentation](/doc/). There may already be a page about it.
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Specifically, check out the [How-To Guides](/doc/#how-to-guides) and
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[Troubleshooting](/doc/#troubleshooting) sections.
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2. Search the [FAQ](/faq/). Your question might already be answered.
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3. Try [searching the issue tracker](/doc/issue-tracking/#search-tips). There
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may already be an open **or closed** issue about your problem. The issue
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tracker is constantly being updated with known bugs and may contain
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workarounds for problems you're experiencing. If there are any pinned issues at
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the top, make sure to check them first!
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4. Try [searching the Qubes Forum](https://forum.qubes-os.org/). There may
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already be a matching topic.
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5. Try [searching the `qubes-users`
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archives](https://www.mail-archive.com/qubes-users@googlegroups.com/). There
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may have already been a relevant thread.
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### I didn't find a solution or an answer!
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Sorry to hear that! In that case, we recommend asking for help on the [Qubes
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Forum](https://forum.qubes-os.org/) or on the [`qubes-users` mailing
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list](#qubes-users). Choose the venue you prefer, but please don't ask on both
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at the same time! Before you ask, please review our [discussion
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guidelines](#discussion-guidelines) and StackOverflow's advice on [how to ask
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good questions](https://stackoverflow.com/help/how-to-ask). Don't forget to
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[stay safe](#staying-safe)!
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### I don't need support, but I think I found a bug.
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We'd be grateful if you reported it (but please make sure no one else has
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already reported it first)! Please see [Issue Tracking](/doc/issue-tracking/)
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for details.
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### I don't need support, but I'd like to request a feature.
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No promises, but we'd be happy to consider it! Please see [Issue
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Tracking](/doc/issue-tracking/) for details.
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### Where's the best place to discuss Qubes?
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That would be the [Qubes Forum](https://forum.qubes-os.org/) and the
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[`qubes-users` mailing list](#qubes-users). Please have a look at our
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[discussion guidelines](#discussion-guidelines) before diving in. Enjoy!
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### How can I get involved and contribute?
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Thank you for asking! Please see [How to Contribute](/doc/contributing/) for
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all the ways you can do so.
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### I would like to report a security vulnerability.
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That sounds more like you helping us! Thanks! Please see [Reporting Security
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Issues in Qubes OS](/security/#reporting-security-issues-in-qubes-os).
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## Staying safe
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2020-08-20 12:56:57 -04:00
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The Qubes mailing lists and forum are open to the public. The contents are
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crawled by search engines and archived by third-party services outside of our
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control. Please do not send or post anything that you are not comfortable
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seeing discussed in public. If confidentiality is a concern, please use PGP
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encryption in an off-list email.
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The Qubes community includes people from all walks of life and from around the
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world. Individuals differ in areas of experience and technical expertise. You
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will come into contact with others whose views and agendas differ from your
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own. Everyone is free to write what they please, as long as it doesn't violate
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our [Code of Conduct](/code-of-conduct/). Be friendly and open, but do not
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believe everything you read. Use good judgment, and be especially careful when
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following instructions (e.g., copying commands) given by others on the lists.
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It's always possible that a bad actor could try to impersonate any member of
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the [Qubes team](/team/) anywhere on the Internet. Please don't assume that
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someone who claims to be an official Qubes team member really is one without an
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appropriate form of authentication, such as a [verified PGP-signed
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message](/security/verifying-signatures/). (But bear in mind that anyone can
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generate a key with any name on it and use it to PGP-sign a message, so the
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mere presence of a PGP signature does not indicate authority. Successful
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[verification](/security/verifying-signatures/) is what counts.) All official
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[news](/news/) can be authenticated by [verifying the
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signatures](/security/verifying-signatures/) on the relevant tags or commits in
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the [qubes-posts](https://github.com/QubesOS/qubes-posts) repository.
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Given that there may be impostors and others trying to lead you astray, how
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should you sort the good advice from the bad? This is up to each individual to
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decide, but it helps to know that many members of our community have proven
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themselves knowledgeable through their [contributions](/doc/contributing/) to
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the project. Often, these individuals sign their messages with the same key as
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(or another key authenticated by) the one they use to [sign their
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contributions](/doc/code-signing/).
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For example, you might find it easier to trust advice from someone who has a
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proven track record of [contributing software
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packages](/doc/package-contributions/) or [contributing to the
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documentation](/doc/how-to-edit-the-documentation/). It's unlikely that
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individuals who have worked hard to build good reputations for themselves
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through their contributions over the years would risk giving malicious advice
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in signed messages to public mailing lists. Since every contribution to the
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Qubes OS Project is publicly visible and cryptographically signed, anyone would
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be in a position to [verify](/security/verifying-signatures/) that these came
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from the same keyholder.
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## Discussion guidelines
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Qubes discussions mainly take place on `qubes-users`, `qubes-devel`, and our
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[forum](#forum), all of which are explained below. Most questions should be
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directed to `qubes-users` or the [forum](#forum). **Please do not send
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questions to individual Qubes developers.** By sending a message to the
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appropriate mailing list, you are not only giving others a chance to help you,
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but you may also be helping others by starting a public discussion about a
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shared problem or interest.
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These are open venues where people freely come together to discuss Qubes and
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voluntarily help each other out of mutual interest and good will. They are
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*not* your personal, paid support service. **No one owes you a reply.** No one
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here is responsible for solving your problems for you. Nonetheless, there are
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many things you can do to make it more likely that you will receive a reply.
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This community is fortunate to have an exceptionally large number of friendly
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and knowledgeable people who enjoy corresponding on these lists. The vast
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majority of them will be happy to help you if you follow these simple
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guidelines.
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### Be polite and respectful
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Remember, no one here is under any obligation to reply to you. Think about your
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readers. Most of them are coming home after a long, hard day at work. The last
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thing they need is someone's temper tantrum. If you are rude and disrespectful,
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you are very likely to be ignored.
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### Be concise
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Include only essential information. Most of your readers lead busy lives and
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have precious little time. We *want* to spend some of that time helping you, if
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we can. But if you ramble, it will be easier to skip over you and help someone
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else who gets right to the point.
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### Help us help you
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Tell us what you've already tried, and which documentation pages you've already
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read. Put yourself in your readers' shoes. What essential information would
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they require in order to be able to help you? Make sure to include that
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information in your message. A great way to provide your hardware details is by
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[generating and submitting a Hardware Compatibility List (HCL)
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report](/doc/how-to-use-the-hcl/#generating-and-submitting-new-reports), then
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linking to it in your message. [Ask questions the smart
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way.](https://www.catb.org/esr/faqs/smart-questions.html)
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2021-03-13 12:03:23 -05:00
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### Be patient
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Do not "bump" a thread more than once every three days *at most*. If it seems
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like your messages to the mailing lists are consistently being ignored, make
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sure you're following the guidelines explained on this page. If you're already
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doing so but still not getting any replies, then it's likely that no one who
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knows the answer has had time to reply yet. Remember that the devs are very
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busy working on Qubes. They usually only have a chance to answer questions on
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the mailing lists once every several days.
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2021-03-13 12:03:23 -05:00
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### Be a good community member
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As with any social community, members earn different reputations for themselves
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over time. We want these discussion venues to be friendly, productive places
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where information and ideas are exchanged for the mutual benefit of all. We
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understand that the best way to achieve this is to encourage and cultivate
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other like-minded individuals. Those who have shown themselves to be good
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community members through their past contributions have earned our good will,
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and we will be especially eager to help them and collaborate with them. If you
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are new to the community, you should understand that it may take time for you
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to earn the good will of others. This does not mean that you will not receive
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help. On the contrary, we are fortunate to have such a helpful and
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understanding community that many of them spend hours of their personal time
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helping complete strangers, including many who post anonymously. (Given the
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integration of Qubes with [Whonix](https://www.whonix.org/wiki/Qubes), we
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understand better than most the complexities of privacy and anonymity, and we
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know that many users have no other choice but to post anonymously.) You can
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read our project's [Code of Conduct](/code-of-conduct/) and [Privacy
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Policy](/privacy/) for more information.
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2017-07-19 21:30:21 -04:00
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2021-03-13 12:03:23 -05:00
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### Report issues and submit changes in the right places
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The mailing lists and [forum](#forum) are good places to ask questions and
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discuss things. However, if you're submitting a more formal report, we'd prefer
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that you submit it to our [issue tracker](/doc/issue-tracking/) so that it
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doesn't get overlooked. (However, please remember that [the issue tracker is
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not a discussion
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forum](/doc/issue-tracking/#the-issue-tracker-is-not-a-discussion-forum).)
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Likewise, if you see that something in the documentation should be changed,
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don't simply point it out in a discussion venue. Instead, [submit the
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change](/doc/how-to-edit-the-documentation/).
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### Moderation
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The moderation team aims to enforce our [Code of Conduct](/code-of-conduct/).
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Beyond this, users should not expect any specific action from the moderation
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team. Specifically, users should not request that posts or messages be deleted
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or edited by a moderator. Users are reminded that, in most venues, anything
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posted will be sent out as an email to others, and these emails cannot be
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deleted from others' inboxes.
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### Specific mailing list rules and notes
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#### Use the correct list
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2018-12-05 23:00:22 -05:00
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Send your message to the correct list. Read the sections below to determine
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which list is correct for your message.
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2021-03-13 12:03:23 -05:00
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#### Do not top-post
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[Top-posting](https://en.wikipedia.org/wiki/Posting_style#Top-posting) is
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placing your reply above the quoted message to which you're replying. Please
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refrain from doing this. Instead, either
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[interleave](https://en.wikipedia.org/wiki/Posting_style#Interleaved_style)
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your reply by placing parts of your message immediately below each quoted
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portion to which it is replying, or
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[bottom-post](https://en.wikipedia.org/wiki/Posting_style#Bottom-posting) by
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placing your entire reply below the quoted message to which you're replying.
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2018-05-02 23:33:17 -04:00
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2021-03-13 12:03:23 -05:00
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#### Use proper subject lines
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2018-12-05 23:00:22 -05:00
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Include a precise and informative subject line. This will allow others to
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easily find your thread in the future and use it as a reference. (Bad: "Help!
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Qubes problems!" Good: "R2B2 Installation problem: Apple keyboard not working
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in installer.")
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2018-05-02 23:33:17 -04:00
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2021-03-13 12:03:23 -05:00
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#### Do not send duplicates
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If your message is not successfully sent to the list, it probably got caught in
|
|
|
|
the spam filter. We check the spam filter regularly, so please be patient, and
|
|
|
|
your message should be approved (and your email address added to the whitelist)
|
|
|
|
within a few days.
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
#### Keep the list CCed
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
Keep the mailing list CCed throughout the conversation unless there's a special
|
|
|
|
need for privacy (in which case, use PGP encryption). This increases the
|
|
|
|
likelihood that a greater quantity of useful information will be available to
|
|
|
|
everyone in the future.
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
#### Quote appropriately
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
If you're replying to a thread (whether your own or someone else's), you should
|
|
|
|
make sure to quote enough from previous messages in the thread so that people
|
|
|
|
reading your message can understand the context without having to find and read
|
|
|
|
earlier messages from that thread. Each reply should continue the conversation
|
|
|
|
and, ideally, be readable as a conversation in itself. Do not quote
|
|
|
|
advertisements in signatures or inline PGP signature blocks. (Quoting the
|
|
|
|
latter interferes with the ability of programs like Enigmail to properly quote
|
|
|
|
replies thereafter).
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
#### English not required
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
If you do not speak English, you should feel free to post in your own language.
|
|
|
|
However, bear in mind that most members of the list can only read English. You
|
|
|
|
may wish to include an automated translation in your message out of
|
|
|
|
consideration for those readers. If you choose to write in English, please do
|
|
|
|
not apologize for doing so poorly, as it is unnecessary. We understand and will
|
|
|
|
ask for clarification if needed.
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
#### Suggestions
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
While we're generally open to hearing suggestions for new features, please note
|
|
|
|
that we already have a pretty well defined
|
|
|
|
[roadmap](https://github.com/QubesOS/qubes-issues/milestones), and it's rather
|
|
|
|
unlikely that we will change our schedule in order to accommodate your request.
|
|
|
|
If there's a particular feature you'd like to see in Qubes, a much more
|
|
|
|
effective way to make it happen is to contribute a patch that implements it. We
|
|
|
|
happily accept such contributions, provided they meet our standards. Please
|
|
|
|
note, however, that it's always a good idea to field a discussion of your idea
|
|
|
|
on the `qubes-devel` list before putting in a lot of hard work on something
|
|
|
|
that we may not be able or willing to accept.
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
#### Google Groups
|
2018-05-02 23:33:17 -04:00
|
|
|
|
2018-12-05 23:00:22 -05:00
|
|
|
While the mailing lists are implemented as Google Group web forums, a Google
|
|
|
|
account is in no way required, expected, or encouraged. Many discussants
|
|
|
|
(including most members of the Qubes team) treat these lists as conventional
|
2021-06-21 05:55:53 -04:00
|
|
|
[mailing lists](https://en.wikipedia.org/wiki/Electronic_mailing_list),
|
|
|
|
interacting with them solely through plain text email with
|
|
|
|
[MUAs](https://en.wikipedia.org/wiki/Email_client) like
|
2023-11-11 17:01:17 -05:00
|
|
|
[Thunderbird](https://www.thunderbird.net/) and [Mutt](https://www.mutt.org/).
|
2021-06-21 05:55:53 -04:00
|
|
|
The Google Groups service is just free infrastructure, and we [distrust the
|
|
|
|
infrastructure](/faq/#what-does-it-mean-to-distrust-the-infrastructure). This
|
|
|
|
is why, for example, we encourage discussants to use [Split
|
|
|
|
GPG](/doc/split-gpg/) to sign all of their messages to the lists, but we do not
|
|
|
|
endorse the use of these Google Groups as web forums. For that, we have a
|
|
|
|
separate, dedicated [forum](#forum).
|
2018-12-05 23:00:22 -05:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
## Mailing lists
|
2018-03-11 17:43:17 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
This section covers each of our individual [mailing
|
|
|
|
lists](https://en.wikipedia.org/wiki/Electronic_mailing_list), with details
|
2021-06-21 06:21:22 -04:00
|
|
|
about the purpose of each list and how to use it. A Google account is **not**
|
|
|
|
required for any of these mailing lists.
|
2018-03-11 17:43:17 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### qubes-announce
|
2018-03-11 17:43:17 -04:00
|
|
|
|
2020-08-20 12:56:57 -04:00
|
|
|
This is a read-only list for those who wish to receive only very important,
|
|
|
|
infrequent messages. Only the core Qubes team can post to this list. Only
|
2022-08-30 03:19:39 -04:00
|
|
|
[Qubes Security Bulletins (QSBs)](/security/qsb/), new stable Qubes OS releases,
|
|
|
|
and Qubes OS release end-of-life notices are announced here.
|
2020-08-20 12:56:57 -04:00
|
|
|
|
|
|
|
To subscribe, send a blank email to
|
2021-06-21 06:21:22 -04:00
|
|
|
`qubes-announce+subscribe@googlegroups.com`. (Note: A Google account is **not**
|
2020-08-20 12:56:57 -04:00
|
|
|
required. Any email address will work.) To unsubscribe, send a blank email to
|
2021-06-21 06:21:22 -04:00
|
|
|
`qubes-announce+unsubscribe@googlegroups.com`. This list also has a
|
|
|
|
[traditional mail
|
|
|
|
archive](https://www.mail-archive.com/qubes-announce@googlegroups.com/) and an
|
|
|
|
optional [Google Groups web
|
|
|
|
interface](https://groups.google.com/group/qubes-announce).
|
2020-08-20 12:56:57 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### qubes-users
|
2017-07-19 21:30:21 -04:00
|
|
|
|
|
|
|
This list is for helping users solve various daily problems with Qubes OS.
|
|
|
|
Examples of topics or questions suitable for this list include:
|
|
|
|
|
2021-04-10 18:09:05 -04:00
|
|
|
* [HCL](/doc/hcl/) reports
|
2021-03-13 12:03:23 -05:00
|
|
|
* Installation problems
|
|
|
|
* Hardware compatibility problems
|
|
|
|
* Questions of the form: "How do I...?"
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2017-12-14 17:18:04 -05:00
|
|
|
Please try searching both the Qubes website and the archives of the mailing
|
|
|
|
lists before sending a question. In addition, please make sure that you have
|
2017-07-19 21:30:21 -04:00
|
|
|
read and understood the following basic documentation prior to posting to the
|
|
|
|
list:
|
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
* The [Installation Guide](/doc/installation-guide/), [System
|
|
|
|
Requirements](/doc/system-requirements/), and [HCL](/doc/hcl/) (for problems
|
2021-03-13 12:03:23 -05:00
|
|
|
related to installing Qubes OS)
|
2021-04-10 18:09:05 -04:00
|
|
|
* The [User FAQ](/faq/#users)
|
|
|
|
* The [documentation](/doc/) (for questions about how to use Qubes OS)
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-09-24 13:18:17 -04:00
|
|
|
You must be subscribed in order to post to this list. To subscribe, send a
|
|
|
|
blank email to `qubes-users+subscribe@googlegroups.com`. (Note: A Google
|
|
|
|
account is **not** required. Any email address will work.) To post a message to
|
|
|
|
the list, address your email to `qubes-users@googlegroups.com`. If your post
|
|
|
|
does not appear immediately, please allow time for moderation to occur. To
|
|
|
|
unsubscribe, send a blank email to `qubes-users+unsubscribe@googlegroups.com`.
|
|
|
|
This list also has a [traditional mail
|
2021-06-21 06:21:22 -04:00
|
|
|
archive](https://www.mail-archive.com/qubes-users@googlegroups.com/) and an
|
|
|
|
optional [Google Groups web
|
|
|
|
interface](https://groups.google.com/group/qubes-users).
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### qubes-devel
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
This list is primarily intended for people who are interested in contributing
|
|
|
|
to Qubes or who are willing to learn more about its architecture and
|
|
|
|
implementation. Examples of topics and questions suitable for this list
|
|
|
|
include:
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
* Questions about why we made certain architecture or implementation decisions.
|
|
|
|
* For example: "Why did you implement XYZ this way and not the other way?"
|
|
|
|
* Questions about code layout and where code is for certain functionality.
|
|
|
|
* Discussions about proposed new features, patches, etc.
|
|
|
|
* For example: "I would like to implement feature XYZ."
|
|
|
|
* Contributed code and patches.
|
|
|
|
* Security discussions which are relevant to Qubes in some way.
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2020-08-20 12:56:57 -04:00
|
|
|
You must be subscribed in order to post to this list. To subscribe, send a
|
|
|
|
blank email to `qubes-devel+subscribe@googlegroups.com`. (Note: A Google
|
2021-06-21 06:21:22 -04:00
|
|
|
account is **not** required. Any email address will work.) To post a message to
|
2020-08-20 12:56:57 -04:00
|
|
|
the list, address your email to `qubes-devel@googlegroups.com`. If your post
|
|
|
|
does not appear immediately, please allow time for moderation to occur. To
|
|
|
|
unsubscribe, send a blank email to `qubes-devel+unsubscribe@googlegroups.com`.
|
2021-06-21 06:21:22 -04:00
|
|
|
This list also has a [traditional mail
|
|
|
|
archive](https://www.mail-archive.com/qubes-devel@googlegroups.com/) and an
|
|
|
|
optional [Google Groups web
|
|
|
|
interface](https://groups.google.com/group/qubes-devel).
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### qubes-project
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
This list is for non-technical discussion and coordination around the Qubes OS
|
|
|
|
project.
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2024-01-09 00:59:01 -05:00
|
|
|
Examples of topics or questions suitable for this list include:
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
* Participation (talks, workshops, etc.) at upcoming events
|
|
|
|
* Project funding applications and strategies
|
|
|
|
* FOSS governance discussions
|
2021-06-21 05:55:53 -04:00
|
|
|
* Most Github issues tagged
|
|
|
|
[business](https://github.com/QubesOS/qubes-issues/issues?q=is%3Aopen+is%3Aissue+label%3Abusiness)
|
|
|
|
or
|
|
|
|
[project management](https://github.com/QubesOS/qubes-issues/issues?q=is%3Aopen+is%3Aissue+label%3A%22project+management%22)
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-09-24 13:18:17 -04:00
|
|
|
You must be subscribed in order to post to this list. To subscribe, send a
|
|
|
|
blank email to `qubes-project+subscribe@googlegroups.com`. (Note: A Google
|
|
|
|
account is **not** required. Any email address will work.) To post a message to
|
|
|
|
the list, address your email to `qubes-project@googlegroups.com`. If your post
|
|
|
|
does not appear immediately, please allow time for moderation to occur. To
|
|
|
|
unsubscribe, send a blank email to
|
|
|
|
`qubes-project+unsubscribe@googlegroups.com`. This list also also has a
|
|
|
|
[traditional mail
|
2021-06-21 06:21:22 -04:00
|
|
|
archive](https://www.mail-archive.com/qubes-project@googlegroups.com/) and an
|
|
|
|
optional [Google Groups web
|
2021-06-21 05:55:53 -04:00
|
|
|
interface](https://groups.google.com/group/qubes-project).
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### qubes-translation
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
This list is for discussion around the localization and translation of Qubes
|
|
|
|
OS, its documentation, and the website.
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2024-01-09 00:59:01 -05:00
|
|
|
Examples of topics or questions suitable for this list include:
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
* Questions about or issues with [Transifex](https://www.transifex.com/), the
|
|
|
|
translation platform we use
|
2021-03-13 12:03:23 -05:00
|
|
|
* Who is managing localization for a given language
|
2021-06-21 05:55:53 -04:00
|
|
|
* Most Github issues tagged
|
|
|
|
[localization](https://github.com/QubesOS/qubes-issues/issues?utf8=%E2%9C%93&q=is%3Aissue%20is%3Aopen%20label%3Alocalization)
|
2017-07-19 21:30:21 -04:00
|
|
|
|
2021-09-24 13:18:17 -04:00
|
|
|
You must be subscribed in order to post to this list. To subscribe, send a
|
|
|
|
blank email to `qubes-translation+subscribe@googlegroups.com`. (Note: A Google
|
|
|
|
account is **not** required. Any email address will work.) To post a message to
|
|
|
|
the list, address your email to `qubes-translation@googlegroups.com`. If your
|
|
|
|
post does not appear immediately, please allow time for moderation to occur. To
|
2020-08-20 12:56:57 -04:00
|
|
|
unsubscribe, send a blank email to
|
|
|
|
`qubes-translation+unsubscribe@googlegroups.com`. This list also has an
|
2021-06-21 05:55:53 -04:00
|
|
|
optional [Google Groups web
|
|
|
|
interface](https://groups.google.com/group/qubes-translation).
|
2020-08-20 12:56:57 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
## Forum
|
2020-08-20 12:56:57 -04:00
|
|
|
|
2021-07-01 09:59:37 -04:00
|
|
|
The official [Qubes Forum](https://forum.qubes-os.org) is a place where
|
2021-06-21 05:55:53 -04:00
|
|
|
you can ask questions, get help, share tips and experiences, and more! For a
|
|
|
|
long time, members of our community have sought a privacy-respecting forum
|
|
|
|
experience with modern features that traditional mailing lists do not support.
|
|
|
|
The open-source [Discourse](https://www.discourse.org/) platform fills this
|
|
|
|
need for us, as it does for many other open-source projects.
|
2020-08-20 12:56:57 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### Why was this forum created?
|
2020-08-20 12:56:57 -04:00
|
|
|
|
|
|
|
Previously, the only option for a forum-like experience was to interact with
|
|
|
|
our mailing lists via Google Groups, but we understand all too well that the
|
|
|
|
privacy implications and user experience were unacceptable for many members of
|
|
|
|
our community, especially with the recent addition of a sign-in requirement to
|
|
|
|
view threads. Many of you value the lower barrier to entry, organization,
|
|
|
|
ease-of-use, and modern social features that today's forums support. Moreover,
|
2021-06-21 05:55:53 -04:00
|
|
|
Discourse [features email
|
2021-07-01 09:59:37 -04:00
|
|
|
integration](https://forum.qubes-os.org/t/using-the-forum-via-email/533)
|
2021-05-03 13:29:14 -04:00
|
|
|
for those who still prefer the traditional mailing list format.
|
2020-08-20 12:56:57 -04:00
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### How is this different from our mailing lists?
|
2020-08-20 12:56:57 -04:00
|
|
|
|
|
|
|
To be clear, this is *not* a replacement for the mailing lists. This forum is
|
|
|
|
simply an *additional* place for discussion. Certain types of discussions
|
|
|
|
naturally lend themselves more to mailing lists or to forums, and different
|
|
|
|
types of users prefer different venues. We've heard from some users who find
|
|
|
|
the mailing lists to be a bit intimidating or who may feel that their message
|
|
|
|
isn't important enough to merit creating a new email that lands in thousands of
|
|
|
|
inboxes. Others want more selective control over topic notifications. Some
|
|
|
|
users simply appreciate the ability to add a "reaction" to a message instead of
|
|
|
|
having to add an entirely new reply. Whatever your reasons, it's up to you to
|
|
|
|
decide where and how you want to join the conversation.
|
|
|
|
|
2021-03-13 12:03:23 -05:00
|
|
|
### Does this split the community?
|
2020-08-20 12:56:57 -04:00
|
|
|
|
|
|
|
Many open-source projects (such as Fedora and Debian) have both mailing lists
|
2021-06-21 06:01:17 -04:00
|
|
|
and forums (and additional discussion venues). In fact, the Qubes OS Project
|
|
|
|
already had non-mailing-list discussion venues such as
|
2021-06-21 05:55:53 -04:00
|
|
|
[Reddit](https://www.reddit.com/r/Qubes/) before this forum was introduced. We
|
|
|
|
believe that this additional venue fosters the continued growth of community
|
|
|
|
participation and improves everyone's experience. In addition, we fully expect
|
|
|
|
that many community members -- especially the most active ones -- will choose
|
|
|
|
to participate in both venues. (Again, for those who still prefer interacting
|
|
|
|
via email, [Discourse supports that
|
2021-07-01 09:59:37 -04:00
|
|
|
too](https://forum.qubes-os.org/t/using-the-forum-via-email/533)!)
|
2018-03-11 17:43:17 -04:00
|
|
|
|
2021-06-21 05:55:53 -04:00
|
|
|
## Social media
|
2021-01-03 11:08:37 -05:00
|
|
|
|
2021-07-05 08:35:57 -04:00
|
|
|
The Qubes OS Project has a presence on the following social media platforms:
|
2021-01-03 11:08:37 -05:00
|
|
|
|
2022-12-15 16:20:11 -05:00
|
|
|
- <a rel="me" href="https://twitter.com/QubesOS">Twitter</a>
|
|
|
|
- <a rel="me" href="https://mastodon.social/@QubesOS">Mastodon</a>
|
|
|
|
- <a rel="me" href="https://www.reddit.com/r/Qubes/">Reddit</a>
|
|
|
|
- <a rel="me" href="https://www.facebook.com/QubesOS/">Facebook</a>
|
|
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|
- <a rel="me" href="https://www.linkedin.com/company/qubes-os/">LinkedIn</a>
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2021-01-03 11:08:37 -05:00
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2021-06-21 05:55:53 -04:00
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Generally speaking, these are not intended to be primary support venues. (Those
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would be [qubes-users](#qubes-users) and the [forum](#forum).) Rather, these
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are primarily intended to be a way to more widely disseminate items published
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on the [news](/news/) page. If you use one of these platforms, you may find it
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convenient to follow the Qubes OS Project there as a way of receiving Qubes
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news.
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2023-01-20 13:04:29 -05:00
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## Chat
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2024-04-02 19:10:49 -04:00
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If you'd like to chat, join us on
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- the `#qubes` channel on `irc.libera.chat` or
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- the `#qubes:invisiblethingslab.com` matrix channel.
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these two should be linked/bridged, but for technical reasons currently are not.
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2023-01-20 13:04:29 -05:00
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2021-06-21 05:55:53 -04:00
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## Unofficial venues
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2021-01-03 11:08:37 -05:00
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2021-08-13 06:13:52 -04:00
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If you find another venue on the Internet that is not listed above, it is
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2021-06-21 05:55:53 -04:00
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**unofficial**, which means that the Qubes team does **not** monitor or
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moderate it. Please be especially careful in unofficial venues.
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2020-06-04 10:39:32 -04:00
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2021-06-21 05:55:53 -04:00
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(Note: If a Qubes team member discovers the venue and decides to pop in, that
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should not be taken as a commitment to monitor or moderate the venue. It still
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remains unofficial. Also, please make sure someone claiming to be a Qubes team
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member really is one. It could be an impostor!)
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