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Update answer to The media could not be loaded…
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FAQ.md
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FAQ.md
@ -44,11 +44,24 @@ If you have an Android phone/tablet, you can check the
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## **Q:** The media could not be loaded…
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**A:** This problem can occur when Youtube sends corrupted video data.
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Try switching instance. Reloading the page a few times may also help.
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**A:** This problem can occur in different scenarios:
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_Note:_ If you're trying to listen to music, you will have to go to Youtube.
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This type of content is protected by DRM. We currently don't support those.
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* If you're trying to watch a music clip, Youtube is likely blocking the
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video stream. Try enabling `proxy videos` in the preferences (or add
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`&local=1` in the URL). Switching instance is also a good alternative,
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as this type of content is often geo-restricted.
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* Youtube often sends corrupted video data for the `hd720`, `medium` and
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`small` quality settings. Refreshing the page multiple times (5-7) can
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fix the problem. You may also set your `preferred video quality` to
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`dash` (or add `&quality=dash` to the URL).
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* Rarely, it can be due to an internal failure of the instance and the
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video stream can't be fetched. A simple page refresh can solve the issue.
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If none of the solutions listed above fix that problem, try switching
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instances. And if that still doesn't work, you'll have to watch the video
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on youtube itself (sorry for the inconvenience).
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<br/>
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