mirror of
https://git.anonymousland.org/anonymousland/synapse-product.git
synced 2024-12-21 04:04:18 -05:00
104 lines
3.4 KiB
YAML
104 lines
3.4 KiB
YAML
name: Bug report
|
|
description: Create a report to help us improve
|
|
body:
|
|
- type: markdown
|
|
attributes:
|
|
value: |
|
|
**THIS IS NOT A SUPPORT CHANNEL!**
|
|
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**, please ask in **[#synapse:matrix.org](https://matrix.to/#/#synapse:matrix.org)** (using a matrix.org account if necessary).
|
|
|
|
If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/
|
|
|
|
This is a bug report form. By following the instructions below and completing the sections with your information, you will help the us to get all the necessary data to fix your issue.
|
|
|
|
You can also preview your report before submitting it.
|
|
- type: textarea
|
|
id: description
|
|
attributes:
|
|
label: Description
|
|
description: Describe the problem that you are experiencing
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: reproduction_steps
|
|
attributes:
|
|
label: Steps to reproduce
|
|
description: |
|
|
Describe the series of steps that leads you to the problem.
|
|
|
|
Describe how what happens differs from what you expected.
|
|
placeholder: Tell us what you see!
|
|
value: |
|
|
- list the steps
|
|
- that reproduce the bug
|
|
- using hyphens as bullet points
|
|
validations:
|
|
required: true
|
|
- type: markdown
|
|
attributes:
|
|
value: |
|
|
---
|
|
|
|
**IMPORTANT**: please answer the following questions, to help us narrow down the problem.
|
|
- type: input
|
|
id: homeserver
|
|
attributes:
|
|
label: Homeserver
|
|
description: Which homeserver was this issue identified on? (matrix.org, another homeserver, etc)
|
|
validations:
|
|
required: true
|
|
- type: input
|
|
id: version
|
|
attributes:
|
|
label: Synapse Version
|
|
description: |
|
|
What version of Synapse is this homeserver running?
|
|
|
|
You can find the Synapse version by visiting https://yourserver.example.com/_matrix/federation/v1/version
|
|
|
|
or with this command:
|
|
|
|
```
|
|
$ curl http://localhost:8008/_synapse/admin/v1/server_version
|
|
```
|
|
|
|
(You may need to replace `localhost:8008` if Synapse is not configured to listen on that port.)
|
|
validations:
|
|
required: true
|
|
- type: dropdown
|
|
id: install_method
|
|
attributes:
|
|
label: Installation Method
|
|
options:
|
|
- Docker (matrixdotorg/synapse)
|
|
- Debian packages from packages.matrix.org
|
|
- pip (from PyPI)
|
|
- Other (please mention below)
|
|
- type: textarea
|
|
id: platform
|
|
attributes:
|
|
label: Platform
|
|
description: |
|
|
Tell us about the environment in which your homeserver is operating...
|
|
e.g. distro, hardware, if it's running in a vm/container, etc.
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: logs
|
|
attributes:
|
|
label: Relevant log output
|
|
description: |
|
|
Please copy and paste any relevant log output, ideally at INFO or DEBUG log level.
|
|
This will be automatically formatted into code, so there is no need for backticks.
|
|
|
|
Please be careful to remove any personal or private data.
|
|
|
|
**Bug reports are usually very difficult to diagnose without logging.**
|
|
render: shell
|
|
validations:
|
|
required: true
|
|
- type: textarea
|
|
id: anything_else
|
|
attributes:
|
|
label: Anything else that would be useful to know?
|