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24
.github/ISSUE_TEMPLATE/BUG_REPORT.md
vendored
24
.github/ISSUE_TEMPLATE/BUG_REPORT.md
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@ -7,7 +7,7 @@ about: Create a report to help us improve
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<!--
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<!--
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**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**:
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**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**:
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You will likely get better support more quickly if you ask in ** #matrix:matrix.org ** ;)
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You will likely get better support more quickly if you ask in ** #synapse:matrix.org ** ;)
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This is a bug report template. By following the instructions below and
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This is a bug report template. By following the instructions below and
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@ -44,22 +44,26 @@ those (please be careful to remove any personal or private data). Please surroun
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<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
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<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
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<!-- Was this issue identified on matrix.org or another homeserver? -->
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<!-- Was this issue identified on matrix.org or another homeserver? -->
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- **Homeserver**:
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- **Homeserver**:
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If not matrix.org:
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If not matrix.org:
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<!--
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<!--
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What version of Synapse is running?
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What version of Synapse is running?
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You can find the Synapse version by inspecting the server headers (replace matrix.org with
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your own homeserver domain):
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$ curl -v https://matrix.org/_matrix/client/versions 2>&1 | grep "Server:"
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-->
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- **Version**:
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- **Install method**:
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You can find the Synapse version with this command:
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$ curl http://localhost:8008/_synapse/admin/v1/server_version
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(You may need to replace `localhost:8008` if Synapse is not configured to
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listen on that port.)
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-->
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- **Version**:
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- **Install method**:
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<!-- examples: package manager/git clone/pip -->
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<!-- examples: package manager/git clone/pip -->
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- **Platform**:
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- **Platform**:
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<!--
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<!--
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Tell us about the environment in which your homeserver is operating
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Tell us about the environment in which your homeserver is operating
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distro, hardware, if it's running in a vm/container, etc.
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distro, hardware, if it's running in a vm/container, etc.
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@ -349,6 +349,13 @@ sudo pip uninstall py-bcrypt
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sudo pip install py-bcrypt
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sudo pip install py-bcrypt
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```
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```
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### Void Linux
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Synapse can be found in the void repositories as 'synapse':
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xbps-install -Su
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xbps-install -S synapse
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### FreeBSD
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### FreeBSD
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Synapse can be installed via FreeBSD Ports or Packages contributed by Brendan Molloy from:
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Synapse can be installed via FreeBSD Ports or Packages contributed by Brendan Molloy from:
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13
README.rst
13
README.rst
@ -381,3 +381,16 @@ indicate that your server is also issuing far more outgoing federation
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requests than can be accounted for by your users' activity, this is a
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requests than can be accounted for by your users' activity, this is a
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likely cause. The misbehavior can be worked around by setting
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likely cause. The misbehavior can be worked around by setting
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``use_presence: false`` in the Synapse config file.
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``use_presence: false`` in the Synapse config file.
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People can't accept room invitations from me
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--------------------------------------------
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The typical failure mode here is that you send an invitation to someone
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to join a room or direct chat, but when they go to accept it, they get an
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error (typically along the lines of "Invalid signature"). They might see
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something like the following in their logs::
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2019-09-11 19:32:04,271 - synapse.federation.transport.server - 288 - WARNING - GET-11752 - authenticate_request failed: 401: Invalid signature for server <server> with key ed25519:a_EqML: Unable to verify signature for <server>
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This is normally caused by a misconfiguration in your reverse-proxy. See
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`<docs/reverse_proxy.rst>`_ and double-check that your settings are correct.
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@ -10,3 +10,15 @@ server admin by updating the database directly, e.g.:
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``UPDATE users SET admin = 1 WHERE name = '@foo:bar.com'``
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``UPDATE users SET admin = 1 WHERE name = '@foo:bar.com'``
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Restarting may be required for the changes to register.
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Restarting may be required for the changes to register.
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Using an admin access_token
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###########################
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Many of the API calls listed in the documentation here will require to include an admin `access_token`.
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Finding your user's `access_token` is client-dependent, but will usually be shown in the client's settings.
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Once you have your `access_token`, to include it in a request, the best option is to add the token to a request header:
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``curl --header "Authorization: Bearer <access_token>" <the_rest_of_your_API_request>``
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Fore more details, please refer to the complete `matrix spec documentation <https://matrix.org/docs/spec/client_server/r0.5.0#using-access-tokens>`_.
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