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Merge pull request #5552 from matrix-org/rav/github_templates
Update github templates
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---
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# Please ask for support in [**#matrix:matrix.org**](https://matrix.to/#/#matrix:matrix.org)
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Please don't file github issues asking for support.
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## Don't file an issue as a support request.
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Instead, please join [`#synapse:matrix.org`](https://matrix.to/#/#synapse:matrix.org)
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(from a matrix.org account if necessary), and ask there.
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[**#matrix:matrix.org**](https://matrix.to/#/#matrix:matrix.org) is the official support room for Matrix, and can be accessed by any client from https://matrix.org/docs/projects/try-matrix-now.html
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It can also be access via IRC bridge at irc://irc.freenode.net/matrix or on the web here: https://webchat.freenode.net/?channels=matrix
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[**#synapse:matrix.org**](https://matrix.to/#/#synapse:matrix.org) is the official support room for
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Synapse, and can be accessed by any client from https://matrix.org/docs/projects/try-matrix-now.html.
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Please ask for support there, rather than filing github issues.
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Update github templates.
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