mirror of
https://git.anonymousland.org/anonymousland/synapse-product.git
synced 2024-12-17 14:04:21 -05:00
Use a GitHub form for issues rather than a hard-to-read, easy-to-ignore template. (#12982)
Co-authored-by: Brendan Abolivier <babolivier@matrix.org>
This commit is contained in:
parent
67f51c84f8
commit
3c8f1290b8
72
.github/ISSUE_TEMPLATE/BUG_REPORT.md
vendored
72
.github/ISSUE_TEMPLATE/BUG_REPORT.md
vendored
@ -1,72 +0,0 @@
|
||||
---
|
||||
name: Bug report
|
||||
about: Create a report to help us improve
|
||||
|
||||
---
|
||||
|
||||
<!--
|
||||
|
||||
**THIS IS NOT A SUPPORT CHANNEL!**
|
||||
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**,
|
||||
please ask in **#synapse:matrix.org** (using a matrix.org account if necessary)
|
||||
|
||||
If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/
|
||||
|
||||
This is a bug report template. By following the instructions below and
|
||||
filling out the sections with your information, you will help the us to get all
|
||||
the necessary data to fix your issue.
|
||||
|
||||
You can also preview your report before submitting it. You may remove sections
|
||||
that aren't relevant to your particular case.
|
||||
|
||||
Text between <!-- and --> marks will be invisible in the report.
|
||||
|
||||
-->
|
||||
|
||||
### Description
|
||||
|
||||
<!-- Describe here the problem that you are experiencing -->
|
||||
|
||||
### Steps to reproduce
|
||||
|
||||
- list the steps
|
||||
- that reproduce the bug
|
||||
- using hyphens as bullet points
|
||||
|
||||
<!--
|
||||
Describe how what happens differs from what you expected.
|
||||
|
||||
If you can identify any relevant log snippets from _homeserver.log_, please include
|
||||
those (please be careful to remove any personal or private data). Please surround them with
|
||||
``` (three backticks, on a line on their own), so that they are formatted legibly.
|
||||
-->
|
||||
|
||||
### Version information
|
||||
|
||||
<!-- IMPORTANT: please answer the following questions, to help us narrow down the problem -->
|
||||
|
||||
<!-- Was this issue identified on matrix.org or another homeserver? -->
|
||||
- **Homeserver**:
|
||||
|
||||
If not matrix.org:
|
||||
|
||||
<!--
|
||||
What version of Synapse is running?
|
||||
|
||||
You can find the Synapse version with this command:
|
||||
|
||||
$ curl http://localhost:8008/_synapse/admin/v1/server_version
|
||||
|
||||
(You may need to replace `localhost:8008` if Synapse is not configured to
|
||||
listen on that port.)
|
||||
-->
|
||||
- **Version**:
|
||||
|
||||
- **Install method**:
|
||||
<!-- examples: package manager/git clone/pip -->
|
||||
|
||||
- **Platform**:
|
||||
<!--
|
||||
Tell us about the environment in which your homeserver is operating
|
||||
distro, hardware, if it's running in a vm/container, etc.
|
||||
-->
|
103
.github/ISSUE_TEMPLATE/BUG_REPORT.yml
vendored
Normal file
103
.github/ISSUE_TEMPLATE/BUG_REPORT.yml
vendored
Normal file
@ -0,0 +1,103 @@
|
||||
name: Bug report
|
||||
description: Create a report to help us improve
|
||||
body:
|
||||
- type: markdown
|
||||
attributes:
|
||||
value: |
|
||||
**THIS IS NOT A SUPPORT CHANNEL!**
|
||||
**IF YOU HAVE SUPPORT QUESTIONS ABOUT RUNNING OR CONFIGURING YOUR OWN HOME SERVER**, please ask in **[#synapse:matrix.org](https://matrix.to/#/#synapse:matrix.org)** (using a matrix.org account if necessary).
|
||||
|
||||
If you want to report a security issue, please see https://matrix.org/security-disclosure-policy/
|
||||
|
||||
This is a bug report form. By following the instructions below and completing the sections with your information, you will help the us to get all the necessary data to fix your issue.
|
||||
|
||||
You can also preview your report before submitting it.
|
||||
- type: textarea
|
||||
id: description
|
||||
attributes:
|
||||
label: Description
|
||||
description: Describe the problem that you are experiencing
|
||||
validations:
|
||||
required: true
|
||||
- type: textarea
|
||||
id: reproduction_steps
|
||||
attributes:
|
||||
label: Steps to reproduce
|
||||
description: |
|
||||
Describe the series of steps that leads you to the problem.
|
||||
|
||||
Describe how what happens differs from what you expected.
|
||||
placeholder: Tell us what you see!
|
||||
value: |
|
||||
- list the steps
|
||||
- that reproduce the bug
|
||||
- using hyphens as bullet points
|
||||
validations:
|
||||
required: true
|
||||
- type: markdown
|
||||
attributes:
|
||||
value: |
|
||||
---
|
||||
|
||||
**IMPORTANT**: please answer the following questions, to help us narrow down the problem.
|
||||
- type: input
|
||||
id: homeserver
|
||||
attributes:
|
||||
label: Homeserver
|
||||
description: Which homeserver was this issue identified on? (matrix.org, another homeserver, etc)
|
||||
validations:
|
||||
required: true
|
||||
- type: input
|
||||
id: version
|
||||
attributes:
|
||||
label: Synapse Version
|
||||
description: |
|
||||
What version of Synapse is this homeserver running?
|
||||
|
||||
You can find the Synapse version by visiting https://yourserver.example.com/_matrix/federation/v1/version
|
||||
|
||||
or with this command:
|
||||
|
||||
```
|
||||
$ curl http://localhost:8008/_synapse/admin/v1/server_version
|
||||
```
|
||||
|
||||
(You may need to replace `localhost:8008` if Synapse is not configured to listen on that port.)
|
||||
validations:
|
||||
required: true
|
||||
- type: dropdown
|
||||
id: install_method
|
||||
attributes:
|
||||
label: Installation Method
|
||||
options:
|
||||
- Docker (matrixdotorg/synapse)
|
||||
- Debian packages from packages.matrix.org
|
||||
- pip (from PyPI)
|
||||
- Other (please mention below)
|
||||
- type: textarea
|
||||
id: platform
|
||||
attributes:
|
||||
label: Platform
|
||||
description: |
|
||||
Tell us about the environment in which your homeserver is operating...
|
||||
e.g. distro, hardware, if it's running in a vm/container, etc.
|
||||
validations:
|
||||
required: true
|
||||
- type: textarea
|
||||
id: logs
|
||||
attributes:
|
||||
label: Relevant log output
|
||||
description: |
|
||||
Please copy and paste any relevant log output, ideally at INFO or DEBUG log level.
|
||||
This will be automatically formatted into code, so there is no need for backticks.
|
||||
|
||||
Please be careful to remove any personal or private data.
|
||||
|
||||
**Bug reports are usually very difficult to diagnose without logging.**
|
||||
render: shell
|
||||
validations:
|
||||
required: true
|
||||
- type: textarea
|
||||
id: anything_else
|
||||
attributes:
|
||||
label: Anything else that would be useful to know?
|
1
changelog.d/12982.misc
Normal file
1
changelog.d/12982.misc
Normal file
@ -0,0 +1 @@
|
||||
Use a GitHub form for issues rather than a hard-to-read, easy-to-ignore template.
|
Loading…
Reference in New Issue
Block a user