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---
title: "Abuse Management"
date: 2021-08-03T20:30:00+02:00
---
# Abuse Management
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our matrix instance has a moderation tool [mjolnir ](https://github.com/matrix-org/mjolnir ).
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!!! info
you are welcome to join [#abuse:envs.net ](https://matrix.to/#/#abuse:envs.net ) to report people for inappropriate behavior.
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to protect your own room from known spammers and evil accounts:
- invite [@mjolnir:envs.net ](https://matrix.to/#/@mjolnir:envs.net ) and give the user admin Permissions.
!!! tip
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if you do not want to give @mjolnir:envs .net admin rights then you need to change the room permission `Change Server ACL` to `Moderator` . With this setting, @mjolnir:envs .net only needs moderator permissions.
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- the abuse moderators then receive the invitation and needs to confirm it.
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after this step, the room is protected.
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## additional enabled Protections
- `MessageIsVoiceProtection` - If a user posts a voice message, that message will be redacted. No bans are issued.
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## Access Control List's (ACL) *(ban lists)*
*These lists contain the entries about banned users and servers.*
**our local list:**
- [#envs-ban-list:envs.net ](https://matrix.to/#/#envs-ban-list:envs.net )
### lists that we watch
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*These bans we trust and taken over by our local mjolnir.*
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- [#matrix-org-coc-bl:matrix.org ](https://matrix.to/#/#matrix-org-coc-bl:matrix.org )
- [#matrix-org-hs-tos-bl:matrix.org ](https://matrix.to/#/#matrix-org-hs-tos-bl:matrix.org )
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- [#public-server-bans:ru-matrix.org ](https://matrix.to/#/#public-server-bans:ru-matrix.org )
- [#asragrbanlist_general:asra.gr ](https://matrix.to/#/#asragrbanlist_general:asra.gr )
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- [#community-moderation-effort-bl:neko.dev ](https://matrix.to/#/#community-moderation-effort-bl:neko.dev )
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## ignore people *(element feature_mjolnir)*
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you can also subscribe to our banlist to ignore the banned users even in unprotected rooms.
.. to do this, you need to allow the `showLabsSettings` feature in your element config ([see sample config](https://element.envs.net/config.json))
and then activate in `settings` -> `labs` -> `Try out new ways to ignore people` .
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in the last step you need to subscribe our banlist: [#envs-ban-list:envs.net ](https://matrix.to/#/#envs-ban-list:envs.net )
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under `settings` -> `ignored users` .
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![Screenshot of ignored people feature ](/images/mjolnir_ignored_people.png )
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< br / >
# official matrix.org banlists
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- [#matrix-org-coc-bl:matrix.org ](https://matrix.to/#/#matrix-org-coc-bl:matrix.org ) (coc violations)
- [#matrix-org-hs-tos-bl:matrix.org ](https://matrix.to/#/#matrix-org-hs-tos-bl:matrix.org ) (toc violations)