BookStack/.github/ISSUE_TEMPLATE/support_request.yml
Dan Brown dcb36b27a0
Updated github issue templates
- Removed titles since they don't provide added benefit upon the labels
  and would often lead to being submitted with just the placeholder
  title.
- Feature request form
  - Added further context to benefits field for hopefully better
    responses that target the core goal.
  - Added a field to ask if feature can already be achieved, to
    gain an idea if the submitter has explored other options (if
    existing).
  - Added a field to ensure the submitter has search the issue list
    before submitting.
  - Added a field to ask existing BookStack usage time to understand
    potential evolution of usage and/or influence of other platforms.
2022-02-24 18:26:34 +00:00

63 lines
2.3 KiB
YAML

name: Support Request
description: Request support for a specific problem you have not been able to solve yourself
labels: [":dog2: Support"]
body:
- type: checkboxes
id: useddocs
attributes:
label: Attempted Debugging
description: |
I have read the [BookStack debugging](https://www.bookstackapp.com/docs/admin/debugging/) page and seeked resolution or more
detail for the issue.
options:
- label: I have read the debugging page
required: true
- type: checkboxes
id: searchissue
attributes:
label: Searched GitHub Issues
description: |
I have searched for the issue and potential resolutions within the [project's GitHub issue list](https://github.com/BookStackApp/BookStack/issues)
options:
- label: I have searched GitHub for the issue.
required: true
- type: textarea
id: scenario
attributes:
label: Describe the Scenario
description: Detail the problem that you're having or what you need support with.
validations:
required: true
- type: input
id: bsversion
attributes:
label: Exact BookStack Version
description: This can be found in the settings view of BookStack. Please provide an exact version.
placeholder: (eg. v21.08.5)
validations:
required: true
- type: textarea
id: logs
attributes:
label: Log Content
description: If the issue has produced an error, provide any [BookStack or server log](https://www.bookstackapp.com/docs/admin/debugging/) content below.
placeholder: Be sure to remove any confidential details in your logs
validations:
required: false
- type: input
id: phpversion
attributes:
label: PHP Version
description: Keep in mind your command-line PHP version may differ to that of your webserver. Provide that most relevant to the issue.
placeholder: (eg. 7.4)
validations:
required: false
- type: textarea
id: hosting
attributes:
label: Hosting Environment
description: Describe your hosting environment as much as possible including any proxies used (If applicable).
placeholder: (eg. Ubuntu 20.04 VPS, installed using official installation script)
validations:
required: true