name: Support Request description: Request support for a specific problem you have not been able to solve yourself labels: [":dog2: Support"] body: - type: checkboxes id: useddocs attributes: label: Attempted Debugging description: | I have read the [BookStack debugging](https://www.bookstackapp.com/docs/admin/debugging/) page and seeked resolution or more detail for the issue. options: - label: I have read the debugging page required: true - type: checkboxes id: searchissue attributes: label: Searched GitHub Issues description: | I have searched for the issue and potential resolutions within the [project's GitHub issue list](https://github.com/BookStackApp/BookStack/issues) options: - label: I have searched GitHub for the issue. required: true - type: textarea id: scenario attributes: label: Describe the Scenario description: Detail the problem that you're having or what you need support with. validations: required: true - type: input id: bsversion attributes: label: Exact BookStack Version description: This can be found in the settings view of BookStack. Please provide an exact version. placeholder: (eg. v21.08.5) validations: required: true - type: textarea id: logs attributes: label: Log Content description: If the issue has produced an error, provide any [BookStack or server log](https://www.bookstackapp.com/docs/admin/debugging/) content below. placeholder: Be sure to remove any confidential details in your logs validations: required: false - type: input id: phpversion attributes: label: PHP Version description: Keep in mind your command-line PHP version may differ to that of your webserver. Provide that most relevant to the issue. placeholder: (eg. 7.4) validations: required: false - type: textarea id: hosting attributes: label: Hosting Environment description: Describe your hosting environment as much as possible including any proxies used (If applicable). placeholder: (eg. Ubuntu 20.04 VPS, installed using official installation script) validations: required: true