xmr-btc-swap/docs/pages/send_feedback.mdx
b-enedict 854b14939e
feat(gui): Feedback quick fixes (#331)
* refactor(gui): Simplify FeedbackDialog component and enhance feedback submission process

- Consolidated state management for feedback input using a custom hook.
- Improved user interface for feedback submission by including clearer instructions
- Removed redundant code and improved overall component structure for better maintainability.

* refactor(gui): Enhance FeedbackDialog layout and add mail link

* feat(gui): Add error handling in feedback submission

* feat(docs): Add brand identity to docs

* feat(docs): Add Send Feedback page

* feat(tauri): build base for log export feature

* feat(tauri): update save_txt_files to use HashMap for file content

* feat(gui): Implement log export functionality

* fix(gui): adjust feedback dialog link to show docs page with instructions for mail feedback

* fix(gui): minor style adjustments to export logs button

* feat(gui, tauri): enhance log export functionality to include zip file naming

* fix(docs): clarify docs section about exporting logs

* feat(gui): initialize selected swap in SwapSelectDropDown with most recent swap

* fix(gui): parse logs correctly for saving to log file

* fix(gui): ensure to use the most recent swap info by using a specialized hook

* fmr

---------

Co-authored-by: Binarybaron <binarybaron@protonmail.com>
2025-05-27 12:55:20 +02:00

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import Image from 'next/image'
# Send Feedback
We value your feedback and are committed to providing the best support possible. There are two ways to send feedback:
## In-App Feedback
The easiest way to send feedback is through the app:
1. Go to the feedback tab in the sidebar or use the feedback button within a modal
<Image src='/feedback_button_modal.png' width={600} height={300} alt="Feedback Button in the swap modal" />
2. Write your message in the text field
3. **Important**: If you're reporting an issue, please:
- Select the relevant swap from the dropdown menu
- Check "Attach logs from the current session"
- Review the logs before sending (you can click the eye icon to view them)
- Use the redaction option if you want to remove sensitive information
Your feedback will be answered directly in the app under the Feedback tab.
## Email Support
If you prefer to send an email, please include:
1. A clear description of your issue or feedback
2. Swap logs you want to share or encountered problems with (You can use the "Export Logs" functionality in the history tab)
Send your email to: [help@unstoppableswap.net](mailto:help@unstoppableswap.net)
## Tips for Effective Feedback
To help us assist you better:
- Be specific about what you were trying to do
- Include steps to reproduce the issue
- Mention your operating system and app version
- Attach relevant logs whenever possible
## What to Expect
- We try to answer within 24 hours, but please be patient if you don't receive a message directly.
- You can continue the conversation through the app or email
- We may ask for additional information to help resolve your issue