mirror of
https://github.com/comit-network/xmr-btc-swap.git
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* refactor(gui): Simplify FeedbackDialog component and enhance feedback submission process - Consolidated state management for feedback input using a custom hook. - Improved user interface for feedback submission by including clearer instructions - Removed redundant code and improved overall component structure for better maintainability. * refactor(gui): Enhance FeedbackDialog layout and add mail link * feat(gui): Add error handling in feedback submission * feat(docs): Add brand identity to docs * feat(docs): Add Send Feedback page * feat(tauri): build base for log export feature * feat(tauri): update save_txt_files to use HashMap for file content * feat(gui): Implement log export functionality * fix(gui): adjust feedback dialog link to show docs page with instructions for mail feedback * fix(gui): minor style adjustments to export logs button * feat(gui, tauri): enhance log export functionality to include zip file naming * fix(docs): clarify docs section about exporting logs * feat(gui): initialize selected swap in SwapSelectDropDown with most recent swap * fix(gui): parse logs correctly for saving to log file * fix(gui): ensure to use the most recent swap info by using a specialized hook * fmr --------- Co-authored-by: Binarybaron <binarybaron@protonmail.com>
45 lines
1.6 KiB
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45 lines
1.6 KiB
Text
import Image from 'next/image'
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# Send Feedback
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We value your feedback and are committed to providing the best support possible. There are two ways to send feedback:
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## In-App Feedback
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The easiest way to send feedback is through the app:
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1. Go to the feedback tab in the sidebar or use the feedback button within a modal
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<Image src='/feedback_button_modal.png' width={600} height={300} alt="Feedback Button in the swap modal" />
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2. Write your message in the text field
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3. **Important**: If you're reporting an issue, please:
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- Select the relevant swap from the dropdown menu
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- Check "Attach logs from the current session"
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- Review the logs before sending (you can click the eye icon to view them)
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- Use the redaction option if you want to remove sensitive information
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Your feedback will be answered directly in the app under the Feedback tab.
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## Email Support
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If you prefer to send an email, please include:
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1. A clear description of your issue or feedback
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2. Swap logs you want to share or encountered problems with (You can use the "Export Logs" functionality in the history tab)
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Send your email to: [help@unstoppableswap.net](mailto:help@unstoppableswap.net)
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## Tips for Effective Feedback
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To help us assist you better:
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- Be specific about what you were trying to do
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- Include steps to reproduce the issue
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- Mention your operating system and app version
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- Attach relevant logs whenever possible
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## What to Expect
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- We try to answer within 24 hours, but please be patient if you don't receive a message directly.
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- You can continue the conversation through the app or email
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- We may ask for additional information to help resolve your issue
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