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===================
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HVM troubleshooting
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===================
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HVM pauses on boot, followed by kernel error
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--------------------------------------------
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The HVM may pause on boot, showing a fixed cursor. After a while a series of warnings may be shown similar to this:
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.. code:: bash
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BUG: soft lockup - CPU#0 stuck for 23s! [systemd-udevd:244]
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To fix this:
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1. Kill the HVM.
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2. Start the HVM
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3. Press “e” at the grub screen to edit the boot parameters
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4. Find the /vmlinuz line, and edit it to replace “rhgb” with “modprobe.blacklist=bochs_drm”
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5. Press “Ctrl-x” to start the HVM
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If this solves the problem then you will want to make the change permanent:
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1. Edit the file ``/etc/default/grub``.
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2. Find the line which starts:
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.. code:: bash
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GRUB_CMDLINE_LINUX=
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3. Remove this text from that line:
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.. code:: bash
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rhgb
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4. Add this text to that line:
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.. code:: bash
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modprobe.blacklist=bochs_drm
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5. Run this command:
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.. code:: bash
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grub2-mkconfig --output=/boot/grub2/grub.cfg
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The HVM should now start normally.
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Can't start an OS in an HVM / "Probing EDD (edd=off to disable!… ok" message
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----------------------------------------------------------------------------
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If you see a screen popup with SeaBios and 4 lines, last one being ``Probing EDD (edd=off to disable!... ok``, then enter the following command from a ``dom0`` prompt:
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.. code:: bash
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qvm-prefs <HVMname> kernel ""
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HVM crashes when booting from ISO
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---------------------------------
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If your HVM crashes when trying to boot an ISO, first ensure that ``qvm-prefs <HVMname> kernel`` is empty, as shown above. If this doesn’t help, then disable memory balancing and set the minimum memory to 2GB.
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You can disable memory-balancing in the settings, under the “Advanced” tab.
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To give the VM a RAM of 2GB, open a terminal in ``dom0`` and enter:
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.. code:: bash
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qvm-prefs <HVMname> memory 2000
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Attached devices in Windows HVM stop working on suspend/resume
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--------------------------------------------------------------
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After the whole system gets suspended into S3 sleep and subsequently resumed, some attached devices may stop working. To know how to make the devices work, see :ref:`Suspend/resume Troubleshooting <user/troubleshooting/resume-suspend-troubleshooting:attached devices in windows hvm stop working on suspend\/resume>`.
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