From fa61755afde5d4c5c473e6f815d261c69c4f09be Mon Sep 17 00:00:00 2001 From: PROTechThor Date: Tue, 3 Nov 2020 14:51:22 +0100 Subject: [PATCH] Amend installation guide and troubleshooting --- user/downloading-installing-upgrading/installation-guide.md | 2 ++ user/troubleshooting/installation-troubleshooting.md | 4 ++-- 2 files changed, 4 insertions(+), 2 deletions(-) diff --git a/user/downloading-installing-upgrading/installation-guide.md b/user/downloading-installing-upgrading/installation-guide.md index b6f5cb3e..f7fab4c5 100644 --- a/user/downloading-installing-upgrading/installation-guide.md +++ b/user/downloading-installing-upgrading/installation-guide.md @@ -367,6 +367,8 @@ The [Qubes backup system] allows you to do this securely and easily. We urge you to read it! It may very well contain the answers to your questions. (Since the documentation is a community effort, we'd also greatly appreciate your help in [improving] it!) + * If issues arise during installation, see the [Installation Troubleshooting](/doc/installation-troubleshooting) guide. + * If you don't find your answer in the documentation, please see [Help, Support, Mailing Lists, and Forum] for places to ask. * Please do **not** email individual members of the Qubes team with questions about installation or other problems. diff --git a/user/troubleshooting/installation-troubleshooting.md b/user/troubleshooting/installation-troubleshooting.md index f3d51fcb..89e8f58b 100644 --- a/user/troubleshooting/installation-troubleshooting.md +++ b/user/troubleshooting/installation-troubleshooting.md @@ -27,10 +27,10 @@ If a machine can not boot from a bigger USB, it may be too old to run Qubes. Errors will occur if the Qubes installer is corrupted. Ensure that the installer is correct and complete before writing it to a flash drive by [verifying the ISO](/security/verifying-signatures/#how-to-verify-qubes-iso-signatures). * **Change the method you used to [write your ISO to a USB key](/doc/installation-guide/#copying-the-iso-onto-the-installation-medium):** -Some people use the ``dd`` command (recommended), others use tools like Rufus and balenaEtcher. +Some people use the ``dd`` command (recommended), others use tools like Rufus, balenaEtcher or the GNOME Disk Utility. If installation fails after using one tool, try a different one. For example, if you are facing trouble installing Qubes after writing the ISO using Rufus, then try using other tools like balenaEtcher or the ``dd`` command. - +In case the boot partition is not set to "active" after copying the ISO, you can use some other tool like `gparted` on a Linux system to activate it. ## Boot screen does not appear / system does not detect your installation medium ##