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Move issue template guideline up and update wording

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Andrew David Wong 2021-05-27 21:33:04 -07:00
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introduction/reporting-bugs.md
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@ -62,6 +62,18 @@ This includes, but is not limited to, troubleshooting questions and questions ab
Instead, see [Help, Support, Mailing Lists, and Forum](/support/) for appropriate place to ask questions.
By contrast, [qubes-issues](https://github.com/QubesOS/qubes-issues/issues) is meant for tracking more general bugs, enhancements, and tasks that affect a broad range of Qubes users.
### Use the issue template ###
When you open a new issue, an issue template is provided for you.
Please use it.
Do not delete it.
The issue template is carefully designed to elicit important information.
Without this information, the issue is likely to be incomplete.
(If certain sections are not applicable, you may remove them, but please do so only sparingly and only if they are *truly* not applicable.)
It is also important to note the placement and content of the HTML comments in the issue template.
These help us to have issues with a consistent format.
### Every issue must be about a single, actionable thing ###
If your issue is not actionable, please see [Help, Support, Mailing Lists, and Forum](/support/) for the appropriate place to post it.
@ -102,16 +114,6 @@ If you're reporting a bug in a package that is in a [testing](/doc/testing/) rep
Project maintainers really appreciate thorough explanations.
It usually helps them address the problem more quickly, so everyone wins!
### Use the provided issue template ###
Please use the provided issue template.
Do not delete it or remove parts of it.
The issue template is carefully designed to elicit important information.
Without this information, the issue is likely to be incomplete.
It is also important to note the placement and content of the HTML comments in the issue template.
These help us to have issues with a consistent format.
### There are no guarantees that your issue will be addressed ###
Keep in mind that `qubes-issues` is an issue tracker, not a support system.