Git-Mirrors/qubes-doc
1
0
Fork 0
mirror of https://github.com/QubesOS/qubes-doc.git synced 2024-12-25 07:19:33 -05:00
Code Issues Packages Projects Releases Wiki Activity

Merge branch 'PROTechThor-update-troubleshooting'

Browse Source
This commit is contained in:
Andrew David Wong 2020-11-25 04:20:35 -08:00
commit d25cb77836
No known key found for this signature in database
GPG Key ID: 8CE137352A019A17
4 changed files with 73 additions and 30 deletions
Show Stats Download Patch File Download Diff File Expand all files Collapse all files

1
doc.md
View File

@ -132,6 +132,7 @@ Core documentation for Qubes users.
* [Media Troubleshooting](/doc/media-troubleshooting/)
* [Firewall Troubleshooting](/doc/firewall/#firewall-troubleshooting)
* [VPN Troubleshooting](/doc/vpn-troubleshooting/)
* [Update Troubleshooting](/doc/update-troubleshooting/)
### Reference Pages

34
introduction/faq.md
View File

@ -441,12 +441,9 @@ It begins with an explanation of the risks with such a setup.
See [here][version].
### My qubes lost Internet access after a TemplateVM update. What should I do?
### My qubes lost internet access after a TemplateVM update. What should I do?
Run `systemctl enable NetworkManager-dispatcher.service` in the TemplateVM upon which your NetVM is based.
You may have to reboot afterward for the change to take effect.
(Note: This is an upstream problem. See [here](https://bugzilla.redhat.com/show_bug.cgi?id=974811)).
For details, see the qubes-users mailing list threads [here](https://groups.google.com/d/topic/qubes-users/xPLGsAJiDW4/discussion) and [here](https://groups.google.com/d/topic/qubes-users/uN9G8hjKrGI/discussion).)
See [Update Troubleshooting](/doc/update-troubleshooting/#lost-internet-access-after-a-templatevm-update).
### My keyboard layout settings are not behaving correctly. What should I do?
@ -607,34 +604,11 @@ From a `dom0` prompt, enter:
### When I try to install a TemplateVM, it says no match is found.
For example:
```
[user@dom0 ~]$ sudo qubes-dom0-update --enablerepo=qubes-templates-itl qubes-template-debian-10
Using sys-whonix as UpdateVM to download updates for Dom0; this may take some time...
No Match for argument qubes-template-debian-10
Nothing to download
```
This normally means you already have the template installed.
It may be that you have the matching package installed, but you removed or renamed the template.
Check `rpm -q qubes-template-<name>`.
If it lists the package, but you don't really have the template present (`qvm-ls` doesn't list it), you need to clean up leftovers of the package with `rpm -e --noscripts qubes-template-<name>`, then install it normally.
See [VM Troubleshooting](/doc/vm-troubleshooting/#no-match-found-when-trying-to-install-a-templatevm).
### I keep getting "Failed to synchronize cache for repo" errors when trying to update my Fedora templates
This is general Fedora issue, not a Qubes-specific issue.
Usually, this is due to network problems (especially if downloading updates over Tor) or problems with the download mirrors.
Often, the problem can be resolved by trying again on a different connection (a different Tor circuit, if using Tor) or waiting and trying again later.
Here are some examples of non-Qubes reports about this problem:
- <https://ask.fedoraproject.org/en/question/88086/error-failed-to-synchronize-cache-for-repo-fedora/>
- <https://unix.stackexchange.com/questions/390805/repos-not-working-on-fedora-error-failed-to-synchronize-cache-for-repo-update>
- <https://www.reddit.com/r/Fedora/comments/74nldq/fedora_26_dnf_error_failed_to_synchronize_cache/>
- <https://bugzilla.redhat.com/show_bug.cgi?id=1494178>
- <https://stackoverflow.com/questions/45318256/error-failed-to-synchronize-cache-for-repo-updates>
More examples can be found by searching for "Failed to synchronize cache for repo" (with quotation marks) on your preferred search engine.
See [Update Troubleshooting](/doc/update-troubleshooting/#failed-to-synchronize-cache-for-repo-errors-when-updating-fedora-templates).
### I see a "Failed to start Load Kernel Modules" message on boot

51
user/troubleshooting/update-troubleshooting.md Normal file
View File

@ -0,0 +1,51 @@
---
layout: doc
title: Update Troubleshooting
permalink: /doc/update-troubleshooting/
---
# Fixing issues that arise during updating #
## “Failed to synchronize cache for repo” errors when updating Fedora templates ##
This is general Fedora issue, not a Qubes-specific issue.
Usually, this is due to network problems (especially if downloading updates over Tor) or problems with the download mirrors.
Often, the problem can be resolved by trying again on a different connection (a different Tor circuit, if using Tor) or waiting and trying again later.
Here are some examples of non-Qubes reports about this problem:
- <https://ask.fedoraproject.org/en/question/88086/error-failed-to-synchronize-cache-for-repo-fedora/>
- <https://unix.stackexchange.com/questions/390805/repos-not-working-on-fedora-error-failed-to-synchronize-cache-for-repo-update>
- <https://www.reddit.com/r/Fedora/comments/74nldq/fedora_26_dnf_error_failed_to_synchronize_cache/>
- <https://bugzilla.redhat.com/show_bug.cgi?id=1494178>
- <https://stackoverflow.com/questions/45318256/error-failed-to-synchronize-cache-for-repo-updates>
More examples can be found by searching for "Failed to synchronize cache for repo" (with quotation marks) on your preferred search engine.
## Lost internet access after a TemplateVM update ##
In earlier versions of Qubes, there were situations where qubes lost internet access after a TemplateVM update. The following fix should be applied in recent versions of Qubes.
Run `systemctl enable NetworkManager-dispatcher.service` in the TemplateVM upon which your NetVM is based.
You may have to reboot afterward for the change to take effect.
(Note: This is an upstream problem. See [this Redhat ticket](https://bugzilla.redhat.com/show_bug.cgi?id=974811)).
For details, see the qubes-users mailing list threads [here](https://groups.google.com/d/topic/qubes-users/xPLGsAJiDW4/discussion) and [here](https://groups.google.com/d/topic/qubes-users/uN9G8hjKrGI/discussion).)
## Windows update is stuck ##
This has nothing to do with Qubes.
It's a longstanding Windows bug.
More information about this issue and solutions can be found [here](https://superuser.com/questions/951960/windows-7-sp1-windows-update-stuck-checking-for-updates).
## Dom0 and/or TemplateVM update stalls when updating via the GUI tool
This can usually be fixed by updating via the command line.
In dom0, open a terminal and run `sudo qubes-dom0-update`.
Depending on your operating system, open a terminal in the TemplateVMs and run:
* Fedora: `sudo dnf upgrade`
* Debian: `apt-get update && apt-get dist-upgrade`

17
user/troubleshooting/vm-troubleshooting.md
View File

@ -71,3 +71,20 @@ If you face this error when starting a VM, look into the VM logs at `/var/log/xe
Common reasons that may be revealed are: too low memory, corrupted files or a VM crash on startup.
If the error occurs as a result of too little initial memory, increase the initial memory from 200MB to 400MB by navigating to VM settings » Advanced » Initial memory.
## "No match found" when trying to install a TemplateVM ##
For example:
```
[user@dom0 ~]$ sudo qubes-dom0-update --enablerepo=qubes-templates-itl qubes-template-debian-10
Using sys-whonix as UpdateVM to download updates for Dom0; this may take some time...
No Match for argument qubes-template-debian-10
Nothing to download
```
This normally means you already have the template installed.
It may be that you have the matching package installed, but you removed or renamed the template.
Check `rpm -q qubes-template-<name>`.
If it lists the package, but you don't really have the template present (`qvm-ls` doesn't list it), you need to clean up leftovers of the package with `rpm -e --noscripts qubes-template-<name>`, then install it normally.