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Suggest linking to HCL report in support request 

QubesOS/qubes-issues#6231
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Andrew David Wong 2020-11-25 05:10:50 -08:00
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introduction/support.md
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@ -101,8 +101,10 @@ over you and help someone else who gets right to the point.
Tell us what you've already tried, and which
documentation pages you've already read. Put yourself in your readers' shoes.
What essential information would they require in order to be able to help
you? Make sure to include that information in your message. [Ask
questions the smart way.][smart-questions]
you? Make sure to include that information in your message. A great way to
provide your hardware details is by [generating and submitting a Hardware
Compatibility List (HCL) report][hcl-howto], then linking to it in your
message. [Ask questions the smart way.][smart-questions]
### Be patient ###
@ -448,4 +450,5 @@ The following unofficial chat channels are maintained by the community:
[free hosting for open source projects]: https://blog.discourse.org/2018/11/free-hosting-for-open-source-v2/
[IRC]: #unofficial-chat-channels
[Reddit]: https://www.reddit.com/r/Qubes/
[hcl-howto]: /doc/hcl/#generating-and-submitting-new-report