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Update "Help, Support, Mailing Lists, and Forum"

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- Reorder sections (https://github.com/QubesOS/qubes-doc/pull/1170#issuecomment-874019640)
- Improve wording of "where to discuss Qubes" section (#1170)
- Add links to discussion guidelines
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Andrew David Wong 2021-07-05 04:38:52 -07:00
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introduction/support.md
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@ -18,18 +18,13 @@ title: Help, Support, Mailing Lists, and Forum
The Qubes community is here to help! Since Qubes is a security-oriented The Qubes community is here to help! Since Qubes is a security-oriented
operating system, we want to make sure you [stay safe](#staying-safe) as you operating system, we want to make sure you [stay safe](#staying-safe) as you
get the support you need, and we want to make sure our community remains a get the support you need, and we want to make sure our community remains a
friendly place by ensuring we all follow the [Code of friendly and productive place by ensuring we all follow the [Code of
Conduct](/code-of-conduct/). Conduct](/code-of-conduct/) and [discussion guidelines](#discussion-guidelines).
## How to get help and support ## How to get help and support
First, let's see what kind of help you need. First, let's see what kind of help you need.
### I would like to report a security vulnerability
That sounds more like you helping us! Thanks! Please see [Reporting Security
Issues in Qubes OS](/security/#reporting-security-issues-in-qubes-os).
### I have a problem or a question ### I have a problem or a question
No worries! Here's how we recommend proceeding: No worries! Here's how we recommend proceeding:
@ -74,16 +69,22 @@ for details.
No promises, but we'd be happy to consider it! Please see [Issue No promises, but we'd be happy to consider it! Please see [Issue
Tracking](/doc/issue-tracking/) for details. Tracking](/doc/issue-tracking/) for details.
### I just want to discuss Qubes! ### Where's the best place to discuss Qubes?
Great! Head on over to the [Qubes Forum](https://forum.qubes-os.org/) or That would be the [Qubes Forum](https://forum.qubes-os.org/) and the
the [`qubes-users` mailing list](#qubes-users). [`qubes-users` mailing list](#qubes-users). Please have a look at our
[discussion guidelines](#discussion-guidelines) before diving in. Enjoy!
### How can I get involved and contribute? ### How can I get involved and contribute?
Thank you for asking! Please see [How to Contribute](/doc/contributing/) for Thank you for asking! Please see [How to Contribute](/doc/contributing/) for
all the ways you can do so. all the ways you can do so.
### I would like to report a security vulnerability
That sounds more like you helping us! Thanks! Please see [Reporting Security
Issues in Qubes OS](/security/#reporting-security-issues-in-qubes-os).
## Staying safe ## Staying safe
The Qubes mailing lists and forum are open to the public. The contents are The Qubes mailing lists and forum are open to the public. The contents are