Merge branch 'qtpies-patch-1'

troubleshooting/remove-vm-manually.md

@@ -7,12 +7,14 @@ permalink: /doc/remove-vm-manually/
 How to Remove VMs Manually
 ==========================
 
-How to Remove a TemplateVM Manually (R3.2)
+How to Remove a TemplateVM Manually 
 ------------------------------------------
 
-Try the [normal method] before resorting to this one.
+Try the [normal method] before resorting to these.
 All of the following commands should be executed in a dom0 terminal.
 
+### R3.2
+
 1. Remove the TemplateVM's directory:
 
        $ rm -rf /var/lib/qubes/vm-templates/<template-name>
@@ -32,3 +34,22 @@ All of the following commands should be executed in a dom0 terminal.
 
 [normal method]: /doc/templates/#how-to-install-uninstall-and-reinstall
 
+### R4.0
+
+When a template is marked as 'installed by package manager', but cannot be uninstalled there, trying to uninstall manually will result in the error "ERROR: VM installed by package manager: template-vm-name". Do as follows to be able to uninstall the template:
+
+1. Check the state of `installed_by_rpm`
+
+       $ qvm-prefs template-vm-name
+
+2. If `installed_by_rpm - True]`, mark the template as not installed by package manager
+
+       $ qvm-prefs template-vm-name installed_by_rpm false
+
+3. Re-check the state of `installed_by_rpm`
+
+- If `installed_by_rpm - False`, remove the template like you would a regular qube:
+
+       $ qvm-remove template-vm-name
+
+- If `installed_by_rpm` remains `True`, reboot your computer to bring qubes.xml in sync with qubesd, and try again to remove the template.