Merge branch 'hardware-troubleshooting' of https://github.com/PROTechThor/qubes-doc into PROTechThor-hardware-troubleshooting

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Andrew David Wong 2021-02-15 04:29:42 -08:00
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doc.md
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@ -111,7 +111,6 @@ Core documentation for Qubes users.
* [Making Any File Persistent Using `bind-dirs`](/doc/bind-dirs/) * [Making Any File Persistent Using `bind-dirs`](/doc/bind-dirs/)
* [GUI Configuration](/doc/gui-configuration/) * [GUI Configuration](/doc/gui-configuration/)
* [Resizing Disk Images](/doc/resize-disk-image/) * [Resizing Disk Images](/doc/resize-disk-image/)
* [Troubleshooting Newer Hardware](/doc/newer-hardware-troubleshooting/)
* [Mounting and Decrypting Qubes Partitions from Outside Qubes](/doc/mount-from-other-os/) * [Mounting and Decrypting Qubes Partitions from Outside Qubes](/doc/mount-from-other-os/)
* [KDE](/doc/kde/) * [KDE](/doc/kde/)
* [i3 Window Manager](/doc/i3/) * [i3 Window Manager](/doc/i3/)
@ -131,6 +130,7 @@ Core documentation for Qubes users.
* [GUI Troubleshooting](/doc/gui-troubleshooting/) * [GUI Troubleshooting](/doc/gui-troubleshooting/)
* [Media Troubleshooting](/doc/media-troubleshooting/) * [Media Troubleshooting](/doc/media-troubleshooting/)
* [Firewall Troubleshooting](/doc/firewall/#firewall-troubleshooting) * [Firewall Troubleshooting](/doc/firewall/#firewall-troubleshooting)
* [Hardware Troubleshooting](/doc/hardware-troubleshooting/)
* [VPN Troubleshooting](/doc/vpn-troubleshooting/) * [VPN Troubleshooting](/doc/vpn-troubleshooting/)
* [Update Troubleshooting](/doc/update-troubleshooting/) * [Update Troubleshooting](/doc/update-troubleshooting/)

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@ -448,23 +448,7 @@ See [Update Troubleshooting](/doc/update-troubleshooting/#lost-internet-access-a
### My keyboard layout settings are not behaving correctly. What should I do? ### My keyboard layout settings are not behaving correctly. What should I do?
The best approach is to choose the right keyboard layout during the installation process. See [Hardware Troubleshooting](/doc/hardware-troubleshooting/#keyboard-layout-settings-not-behaving-correctly).
But if you want to change things afterwards, you can try this workaround.
Assuming XFCE desktop: in `Q``System Tools``Keyboard``Layout`, leave the checkbox "`Use system defaults`" checked. Do not customize the keyboard layout here.
Set the system-wide layout and options for `xorg` with the `localectl` command in `dom0`. You can use `localectl --help` as a starting point.
Example: `localectl set-x11-keymap us dell ,qwerty compose:caps`.
This generates the appropriate configuration in `/etc/X11/xorg.conf.d/00-keyboard.conf`.
This file is auto-generated.
Do not edit it by hand, unless you know what you are doing.
Restarting `xorg` is required.
The most straightforward way is to reboot the system.
More information in [this discussion][layout_discussion] and [this issue][layout_issue].
### My dom0 and/or TemplateVM update stalls when attempting to update via the GUI tool. What should I do? ### My dom0 and/or TemplateVM update stalls when attempting to update via the GUI tool. What should I do?
@ -755,8 +739,6 @@ There is also the unofficial [ansible-qubes toolkit][ansible].
[intro1]: https://en.wikibooks.org/wiki/Fedora_And_Red_Hat_System_Administration/Shell_Basics [intro1]: https://en.wikibooks.org/wiki/Fedora_And_Red_Hat_System_Administration/Shell_Basics
[intro2]: https://en.wikibooks.org/wiki/A_Quick_Introduction_to_Unix [intro2]: https://en.wikibooks.org/wiki/A_Quick_Introduction_to_Unix
[intro3]: https://en.wikibooks.org/wiki/Bash_Shell_Scripting [intro3]: https://en.wikibooks.org/wiki/Bash_Shell_Scripting
[layout_discussion]: https://groups.google.com/d/topic/qubes-devel/d8ZQ_62asKI/discussion
[layout_issue]: https://github.com/QubesOS/qubes-issues/issues/1396
[LUKS]: https://en.wikipedia.org/wiki/Linux_Unified_Key_Setup [LUKS]: https://en.wikipedia.org/wiki/Linux_Unified_Key_Setup
[Markdown]: /doc/doc-guidelines/#markdown-conventions [Markdown]: /doc/doc-guidelines/#markdown-conventions
[network]: /doc/networking/ [network]: /doc/networking/

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@ -1,29 +0,0 @@
---
layout: doc
title: Troubleshooting newer hardware
permalink: /doc/newer-hardware-troubleshooting/
---
Troubleshooting newer hardware
==============================
By default, the kernel that is installed in dom0 comes from the `kernel` package, which is an older Linux LTS kernel.
For most cases this works fine since the Linux kernel developers backport fixes to this kernel, but for some newer hardware, you may run into issues.
For example, the audio might not work if the sound card is too new for the LTS kernel.
To fix this, you can try the `kernel-latest` package -- though be aware that it's less tested!
(See [here][dom0-kernel-upgrade] for more information about upgrading kernels in dom0.)
In dom0:
~~~
sudo qubes-dom0-update kernel-latest
~~~
Reboot when it's done installing.
You can double-check that the boot used the newer kernel with `uname -r`, which prints the version of the currently-running kernel.
Compare this with the output of `rpm -q kernel`.
If the start of `uname -r` matches one of the versions printed by `rpm`, then you're still using the Linux LTS kernel, and you'll probably need to manually fix your boot settings.
If `uname -r` reports a higher version number, then you've successfully booted with the kernel shipped by `kernel-latest`.
[dom0-kernel-upgrade]: /doc/software-update-dom0/#kernel-upgrade

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@ -0,0 +1,59 @@
---
layout: doc
title: Hardware Troubleshooting
permalink: /doc/hardware-troubleshooting/
redirect_from:
- /doc/newer-hardware-troubleshooting/
---
# Troubleshooting hardware-related issues
## Audio doesn't work / Troubleshooting newer hardware
By default, the kernel that is installed in dom0 comes from the `kernel` package, which is an older Linux LTS kernel.
For most cases this works fine since the Linux kernel developers backport fixes to this kernel, but for some newer hardware, you may run into issues.
For example, the audio might not work if the sound card is too new for the LTS kernel.
To fix this, you can try the `kernel-latest` package -- though be aware that it's less tested!
(See [here][dom0-kernel-upgrade] for more information about upgrading kernels in dom0).
In dom0:
~~~
sudo qubes-dom0-update kernel-latest
~~~
Reboot when it's done installing.
You can double-check that the boot used the newer kernel with `uname -r`, which prints the version of the currently-running kernel.
Compare this with the output of `rpm -q kernel`.
If the start of `uname -r` matches one of the versions printed by `rpm`, then you're still using the Linux LTS kernel, and you'll probably need to manually fix your boot settings.
If `uname -r` reports a higher version number, then you've successfully booted with the kernel shipped by `kernel-latest`.
## "Unsupported Hardware Detected" error
See [Installation Troubleshooting](/doc/installation-troubleshooting/#unsupported-hardware-detected-error).
## Keyboard layout settings not behaving correctly
The best approach is to choose the right keyboard layout during the installation process.
But if you want to change things afterwards, you can try this workaround.
Assuming XFCE desktop: in `Q``System Tools``Keyboard``Layout`, leave the checkbox "`Use system defaults`" checked. Do not customize the keyboard layout here.
Set the system-wide layout and options for `xorg` with the `localectl` command in `dom0`. You can use `localectl --help` as a starting point.
Example: `localectl set-x11-keymap us dell ,qwerty compose:caps`.
This generates the appropriate configuration in `/etc/X11/xorg.conf.d/00-keyboard.conf`.
This file is auto-generated.
Do not edit it by hand, unless you know what you are doing.
Restarting `xorg` is required.
The most straightforward way is to reboot the system.
More information in [this discussion][layout_discussion] and [this GitHub issue][layout_issue].
[dom0-kernel-upgrade]: /doc/software-update-dom0/#kernel-upgrade
[hardware-reqs]: /doc/installation-guide/#hardware-requirements
[layout_discussion]: https://groups.google.com/d/topic/qubes-devel/d8ZQ_62asKI/discussion
[layout_issue]: https://github.com/QubesOS/qubes-issues/issues/1396

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@ -77,6 +77,19 @@ If installing the available drivers does not help, disable the network card in t
If this solves the issue, it confirms the PCI card is incompatible with Qubes. If this solves the issue, it confirms the PCI card is incompatible with Qubes.
In this case, you may want to consider replacing it with a network card of a different brand. In this case, you may want to consider replacing it with a network card of a different brand.
Broadcom cards are notoriously problematic with Qubes. Broadcom cards are notoriously problematic with Qubes.
## "Unsupported Hardware Detected" error ##
During Qubes installation, you may come across the error message which reads "Unsupported Hardware Detected.
Missing features: IOMMU/VT-d/AMD-Vi, Interrupt Remapping. Without these features, Qubes OS will not function normally".
This error message indicates that IOMMU-virtualization hasnt been activated in the BIOS.
Return to the [hardware requirements][hardware-reqs] section to learn how to activate it.
If the setting is not configured correctly, it means that your hardware wont be able to leverage some Qubes security features, such as a strict isolation of the networking and USB hardware.
In Qubes 4.0, the default installation won't function properly without IOMMU, as default sys-net and sys-usb qubes require IOMMU. It is possible to configure them to reduce isolation and not use IOMMU by changing virtualization mode of these two VMs to "PV".
In Qubes 4.1, IOMMU is strictly required, even when the virtualization mode of a VM is changed to "PV"; it is not possible to use Qubes on a system without IOMMU.
[hardware-reqs]: /doc/installation-guide/#hardware-requirements