2013-06-15 05:07:40 -04:00
|
|
|
---
|
2015-04-10 16:17:45 -04:00
|
|
|
layout: doc
|
2015-09-25 23:16:18 -04:00
|
|
|
title: Reporting Bugs
|
2015-10-28 18:14:40 -04:00
|
|
|
permalink: /doc/reporting-bugs/
|
2015-09-25 23:16:18 -04:00
|
|
|
redirect_from:
|
2015-10-28 18:14:40 -04:00
|
|
|
- /en/doc/reporting-bugs/
|
|
|
|
|
- /doc/BugReportingGuide/
|
|
|
|
|
- /wiki/BugReportingGuide/
|
2016-10-23 03:56:22 -04:00
|
|
|
- /reporting-bugs/
|
|
|
|
|
- /bug/
|
|
|
|
|
- /bugs/
|
|
|
|
|
- /bug-report/
|
|
|
|
|
- /bug-reports/
|
2013-06-15 05:07:40 -04:00
|
|
|
---
|
|
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
Reporting Bugs
|
|
|
|
|
==============
|
2013-06-15 05:07:40 -04:00
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
One of the most important ways in which you can [contribute to the Qubes OS
|
|
|
|
|
Project] is by reporting any bugs you have found. Please note that there is a
|
|
|
|
|
separate process for [reporting security issues](/security/).
|
2013-06-15 05:07:40 -04:00
|
|
|
|
|
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
Before you submit a report
|
|
|
|
|
--------------------------
|
2013-06-15 05:07:40 -04:00
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
Before you submit a bug report, please take a moment to check whether your issue
|
|
|
|
|
has already been reported and to determine which venue is most approriate for
|
|
|
|
|
it.
|
2013-06-15 05:07:40 -04:00
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
* Read the [documentation] to see whether what you've found is really a bug.
|
2013-06-15 05:07:40 -04:00
|
|
|
|
2016-11-20 02:08:45 -05:00
|
|
|
* Search through the existing [Qubes issues][qubes-issues] by typing your key
|
|
|
|
|
words in the **Filters** box. Make sure to check both currently open issues,
|
|
|
|
|
as well as issues that are already closed. If you find an issue that seems to
|
|
|
|
|
be similar to yours, read through it. If this issue is the same as yours, you
|
|
|
|
|
can comment with additional information to help the maintainer debug it.
|
|
|
|
|
Adding a comment will subscribe you to email notifications, which can be
|
|
|
|
|
helpful in getting important updates regarding the issue. If you don't have
|
|
|
|
|
anything to add but still want to receive email updates, you can click the
|
|
|
|
|
"watch" button at the bottom of the comments.
|
2013-06-15 05:07:40 -04:00
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
* Search through our [mailing list] archives by visiting the Google Groups web
|
|
|
|
|
interfaces for both [qubes-users] and [qubes-devel].
|
2013-06-15 05:07:40 -04:00
|
|
|
|
|
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
Where to submit your report
|
|
|
|
|
---------------------------
|
2015-05-03 19:45:52 -04:00
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
Our [GitHub issues][qubes-issues] tracker is not intended for personal,
|
|
|
|
|
localized troubleshooting questions, such as problems that affect only a
|
|
|
|
|
specific laptop model. Those questions are more likely to be answered in
|
|
|
|
|
[qubes-users], which receives much more traffic. Instead, GitHub issues are
|
|
|
|
|
meant to track more general bugs and enhancements that affect a broad range of
|
|
|
|
|
Qubes users.
|
2015-05-03 19:45:52 -04:00
|
|
|
|
|
|
|
|
|
2017-02-11 15:57:29 -05:00
|
|
|
How to copy information out of Dom0
|
|
|
|
|
-----------------------------------
|
|
|
|
|
|
|
|
|
|
See [Copying from (and to) dom0](/doc/copy-from-dom0/).
|
|
|
|
|
|
|
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
How to submit a report on the mailing lists
|
|
|
|
|
-------------------------------------------
|
2015-05-03 19:45:52 -04:00
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
Please see the [mailing list guidelines][mailing list].
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
How to submit a report on GitHub
|
|
|
|
|
--------------------------------
|
|
|
|
|
|
|
|
|
|
We track all bugs in the [qubes-issues] tracker on GitHub.
|
|
|
|
|
|
|
|
|
|
When you file a new issue, you should be sure to include the version of Qubes
|
|
|
|
|
your'e using, as well as versions of related software packages. If your issue is
|
|
|
|
|
related to hardware, provide as many details as possible about the hardware,
|
|
|
|
|
which could include using command-line tools such as `lspci`.
|
2015-05-03 19:45:52 -04:00
|
|
|
|
|
|
|
|
Project maintainers really appreciate thorough explanations. It usually
|
|
|
|
|
helps them address the problem more quickly, so everyone wins!
|
|
|
|
|
|
|
|
|
|
Improving the Code
|
|
|
|
|
------------------
|
|
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
Please see our guidelines on [how to contribute code].
|
2015-05-03 19:45:52 -04:00
|
|
|
|
|
|
|
|
|
2016-11-20 01:51:00 -05:00
|
|
|
[contribute to the Qubes OS Project]: /doc/contributing/
|
|
|
|
|
[documentation]: /doc/
|
|
|
|
|
[qubes-issues]: https://github.com/QubesOS/qubes-issues/issues
|
2016-11-20 02:08:45 -05:00
|
|
|
[mailing list]: https://www.qubes-os.org/mailing-lists/
|
2016-11-20 01:51:00 -05:00
|
|
|
[qubes-users]: https://groups.google.com/group/qubes-users
|
|
|
|
|
[qubes-devel]: https://groups.google.com/group/qubes-devel
|
|
|
|
|
[how to contribute code]: /doc/contributing/#contributing-code
|
2015-05-03 19:45:52 -04:00
|
|
|
|
