qubes-doc/BugReportingGuide.md

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2013-06-15 05:07:40 -04:00
---
layout: wiki
title: BugReportingGuide
permalink: /wiki/BugReportingGuide/
---
Bug Reporting Guide
===================
One of the most important contribution task is reporting the bugs you have found.
All bugs and suggestions should be reported to one of our [mailing list](/wiki/QubesLists). We decided that at this stage access to the wiki and the [ticketing system](https://qubes-os.org/trac/report/3) should be limited and per-invitation only, and generally granted to those people who actually can first demonstrate that they are capable of contributing something useful to the project. Our main goal is to build a quality product, and this has a priority over building "a large community".
So if you have not allowed to file new tickets You should follow these guide lines:
1. Search the issue tracker to see if your issue is already there - if so please cite the issue \# in any comments you post.
- [Simple search](https://qubes-os.org/trac/search)
- [Advanced search](https://qubes-os.org/trac/query)
1. Search the [mailing lists](/wiki/QubesLists) to see if your issue is already discussed - if so, add your comments to the existing thread.
1. If your problem seems to be a new one report it:
- as a mail - with a clear specific subject like "bug report: \<specific description\>"
- include steps to reproduce the problem if possible, and relevant log files (if you know);
- if its a hardware related issue include your [HCL](/wiki/HCL) Support files as well.
1. Qubes core [developers](/wiki/QubesDevelopers) may ask you additional questions - please do follow up.
1. If the issue can be validated as a definite bug then he enters it into the [issue tracker](https://qubes-os.org/trac/report/3).