--- layout: default permalink: /services/chat/ title: "Matrix" description: "chat.privacytools.io is our official Matrix homeserver. You can register a user account on this homeserver using any Matrix client, no email required." --- {% include breadcrumbs.html %}

Matrix

chat.privacytools.io is our official Matrix homeserver.


You can register a user account on this homeserver using any Matrix client, no email required. However, you do not need to be a member of this homeserver to join our rooms, and choosing a smaller instance or buying or hosting your own will help promote decentralization and performance in the Matrix fediverse!

Open in Element Find Another Homeserver

Connection Information

To register on or connect to our homeserver, simply use https://chat.privacytools.io as the homeserver in your Matrix client.

{% include cardv2.html title="Element" image="/assets/img/svg/3rd-party/element.svg" description='Element (formerly Riot) is the reference client for the Matrix network. The Matrix open standard is an open-source standard for secure, decentralized, real-time communication.' labels="text==VoIP" website="https://element.io" privacy-policy="https://element.io/privacy" forum="https://forum.privacytools.io/t/discussion-element-io/665" github="https://github.com/vector-im/riot-web/" windows="https://element.io/get-started" mac="https://element.io/get-started" linux="https://element.io/get-started" fdroid="https://f-droid.org/packages/im.vector.app/" googleplay="https://play.google.com/store/apps/details?id=im.vector.app" ios="https://apps.apple.com/app/vector/id1083446067" web="https://app.element.io" %}

If you're asked to enter a custom homeserver URL in a Matrix client, enter https://chat.privacytools.io, not privacytools.io or element.privacytools.io. You do not need to change your identity server, in fact https://vector.im is the only functional one, by design.

These details will be autofilled for you in most clients if you enter your full username (e.g. @alice:privacytools.io rather than alice) into the username field. In general it is preferable to do that rather than trying to remember what the homeserver URL is.

Frequently Asked Questions

Is #general:privacytools.io or #privacy:privacytools.io chat end-to-end encrypted?

No. Messages sent to the #general chat are encrypted from with client-to-server encryption, i.e. HTTPS. This means that your messages can't be viewed by an attacker on your network, or your ISP, etc. However, because this is a public chat room anybody can view your messages if they are a member, and newcomers will be able to see all message history. Do not say anything in rooms that don't use End-to-End (E2E) encryption that you wouldn't want tied to you personally.

Isn't Matrix behind Cloudflare?

Matrix.org is, chat.privacytools.io isn't. If you use our homeserver and our Element install, you should be good.

Isn't Matrix slow?

It can be, for some! Due to the trememdous amount of people registering on the matrix.org homeserver, it is often overloaded and occasionally slow to respond. Therefore, users on that homeserver occasionally report a less than ideal chat experience. If that's you, you can fix this problem by switching to another homeserver. Good alternatives include...

Note that at time of writing, switching homeservers requires re-registering with another account at that server, as nomadic identities haven't been implemented yet.

What happens when I remove a message in Element?

Your homeserver will send a removal request for that message and some clients will render it as a black line, but by editing the source it's possibly for homeserver to not respect it and do nothing. If the room is bridged to protocols that don't support message removals (IRC, XMPP), their users see nothing happening. Don’t say anything you wouldn’t want to remain in the chat forever.

Why do XMPP users keep joining and leaving all the time?

It's an issue with the XMPP bridge.

Rooms

To join a room, just type /join [room address] in any room. You can run this command from any server, not just ours!

The PrivacyTools administration operates the following channels:

If you're looking for more things to chat about, check out these rooms as well:

If you are a room operator and want your room listed here, feel free to contact us. Especially if you operate a large room and/or are a member of our homeserver!

We do not necessarily endorse any of the content in these listed rooms.

Contact

For server related issues, the administrator of this homeserver is Jonah, who can be reached on Matrix at @jonah:privacytools.io.

For moderation related issues or anything else, you can contact Jonah or anyone in the team (listed in the +team:privacytools.io community) via Matrix, or via email at support@privacytools.io.