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Update problem-upgrading-the-firmware.md
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**What is happening?**
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**What is happening?**
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Describe here why you are unable to upgrade the firmware. Before describing your problems, please read: https://github.com/eried/portapack-havoc/wiki/Update-firmware.
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Describe here why you are unable to upgrade the firmware. Before describing your problems, **do the following**:
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* Read: https://github.com/eried/portapack-havoc/wiki/Update-firmware
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* Watch carefully: https://www.youtube.com/watch?v=_zx4ZvurgOs
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* (if you are not in Windows) also check: https://www.youtube.com/watch?v=kjFB58Y1TAo
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**Were you able to update the firmware before?**
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**Were you able to update the firmware before?**
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Things might be confusing the first time, please check the video available on the link above if this is your first time.
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Things might be confusing the first time, please check the video available on the link above.
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**Can you try the upgrade with a different PC/Portapack/HackRF?**
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**Can you try the upgrade with a different PC/Portapack/HackRF?**
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If is possible, swap hardware and try again. Also, try different USB cables, even if the one you are using works fine for other purposes.
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If is possible, swap hardware and try again. Also, try different USB cables, even if the one you are using works fine for other purposes.
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