portapack-mayhem/.github/ISSUE_TEMPLATE/problem-upgrading-the-firmware.md

---
name: Problem upgrading the firmware or booting
about: If you are having firmware upgrade or booting problems
title: ''
labels: 'firmware'
assignees: ''

---

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Before creating this issue, **do the following**: 
* Read the Wiki on booting: https://github.com/eried/portapack-mayhem/wiki/Won't-boot
* Read: https://github.com/eried/portapack-havoc/wiki/Update-firmware
* Watch carefully: https://www.youtube.com/watch?v=_zx4ZvurgOs
* (if you are not in Windows) also check: https://www.youtube.com/watch?v=kjFB58Y1TAo

----

**Describe the issue**
A clear and concise description of what the issue you are facing is. 

**To Reproduce**
Steps to reproduce the behavior:
1. Go to '...'
2. Tap on '....'


**My Hardware**
Please specify what PortaPack hardware version you are using. You can find the list of verions here: https://github.com/eried/portapack-mayhem/wiki/PortaPack-Versions

**Affected versions**
Please tell us what version you are running. Also please try the latest nightly release before submitting this. You can find the latest nightly verison here https://github.com/eried/portapack-mayhem/releases

**Were you able to update the firmware before?**
Things might be confusing the first time, please check the video available on the link above.

**Can you try the upgrade with a different PC/Portapack/HackRF?**
If is possible, swap hardware and try again. Also, try different USB cables, even if the one you are using works fine for other purposes.

**Additional**
If the issue is difficult to explain, additionally to the text please include images and videos.