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update support tab's description; remove DAO

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woodser 2023-10-09 12:01:05 -04:00
parent 8a3e50f1d9
commit fe543e7c58
14 changed files with 10 additions and 14 deletions
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core/src/main/resources/i18n/displayStrings_fa.properties
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@ -954,7 +954,6 @@ support.sellerMaker=فروشنده/سفارش گذار بیتکوین
support.buyerTaker=خریدار/پذیرنده‌ی بیتکوین
support.sellerTaker=فروشنده/پذیرنده‌ی بیتکوین
support.backgroundInfo=Haveno is not a company, so it handles disputes differently.\n\nTraders can communicate within the application via secure chat on the open trades screen to try solving disputes on their own. If that is not sufficient, a mediator can step in to help. The mediator will evaluate the situation and suggest a payout of trade funds. If both traders accept this suggestion, the payout transaction is completed and the trade is closed. If one or both traders do not agree to the mediator's suggested payout, they can request arbitration.The arbitrator will re-evaluate the situation and, if warranted, personally pay the trader back and request reimbursement for this payment from Haveno.
support.initialInfo=Please enter a description of your problem in the text field below. Add as much information as possible to speed up dispute resolution time.\n\nHere is a check list for information you should provide:\n\t● If you are the BTC buyer: Did you make the Fiat or Crypto transfer? If so, did you click the 'payment started' button in the application?\n\t● If you are the BTC seller: Did you receive the Fiat or Crypto payment? If so, did you click the 'payment received' button in the application?\n\t● Which version of Haveno are you using?\n\t● Which operating system are you using?\n\t● If you encountered an issue with failed transactions please consider switching to a new data directory.\n\t Sometimes the data directory gets corrupted and leads to strange bugs. \n\t See: https://docs.haveno.exchange/backup-recovery.html#switch-to-a-new-data-directory\n\nPlease make yourself familiar with the basic rules for the dispute process:\n\t● You need to respond to the {0}''s requests within 2 days.\n\t● Mediators respond in between 2 days. Arbitrators respond in between 5 business days.\n\t● The maximum period for a dispute is 14 days.\n\t● You need to cooperate with the {1} and provide the information they request to make your case.\n\t● You accepted the rules outlined in the dispute document in the user agreement when you first started the application.\n\nYou can read more about the dispute process at: {2}
support.systemMsg=پیغام سیستم: {0}
support.youOpenedTicket=شما یک درخواست برای پشتیبانی باز کردید.\n\n{0}\n\nنسخه Haveno شما: {1}