firefox-user.js/.github/ISSUE_TEMPLATE/troubleshooting-help.md

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---
name: Troubleshooting help
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about: Ask for help to solve problems with user.js
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title: ''
labels: ''
assignees: ''
---
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Before you proceed...
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- Keep reading this. Seriously.
- Note that we do not support forks (i.e. IceCat, Pale Moon, WaterFox, etc).
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- Make sure you searched for the `[Setup` tags in the `user.js`.
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- Search the GitHub repository. The information you need is most likely here already.
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- Check out our [troubleshooting](https://github.com/ghacksuserjs/ghacks-user.js/wiki/1.4-Troubleshooting) wiki page, including steps to see if the problem is caused by the `user.js` or an extension.
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See also:
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- Extension breakage due to prefs [issue 391](https://github.com/ghacksuserjs/ghacks-user.js/issues/391)
- Prefs vs Recommended Extensions: Co-Existance+Enhancement | Conflicts [issue 350](https://github.com/ghacksuserjs/ghacks-user.js/issues/350)
- The extension CSP header modification game [issue 664](https://github.com/ghacksuserjs/ghacks-user.js/issues/664)
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If you still need help, help us help you by providing relevant information:
- browser version
- Steps to Reproduce (STR)
- actual result
- expected result
- anything else you deem worth mentioning
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Clear all of this when you're ready to type.