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@ -6,6 +6,83 @@ permalink: /doc/macbook-troubleshooting/
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# Apple MacBook Troubleshooting
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# Apple MacBook Troubleshooting
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## System freezes after attaching Broadcom BCM43602 Wi-Fi card
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You may experience system freezes or crashes after attaching a Broadcom Wi-Fi adapter to the sys-net VM. This issue has been reported to exist on both Qubes 3.2 and 4.0.
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### Qubes 3.2
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To fix this issue on Qubes 3.2:
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1. During VM setup, force a reboot and press `OPTION` key.
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2. You will reach the grub shell
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~~~
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configfile /EFI/qubes/grub.cfg
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~~~
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3. Press Fn+F10 to boot without XEN support.
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4. Once booted, press Fn+CTRL+ALT+F4 to open a shell.
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5. Log into the system
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~~~
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sudo su -
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systemctl disable qubes-netvm
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~~~
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6. Press Fn+F2 and complete the setup.
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7. Reboot Qubes.
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8. DO NOT launch the sys-net qube.
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Rather, open its setting and remove the Wi-Fi adapter from the Selected devices using the Qubes Manager.
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You can also remove it from the command line, if you know the BDF of the adapter.
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You can see the list of devices attached to sys-net and their associated BDFs by running:
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~~~
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qvm-pci -l sys-net
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~~~
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For a device with a BDF of `04:00.0`, you can remove it with:
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~~~
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qvm-pci -d sys-net 04:00.0
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~~~
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9. In a dom0 terminal, run:
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~~~
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sudo su -
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xl pci-assignable-list
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echo 04:00.0 > /sys/bus/pci/drivers/pciback/permissive
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qvm-start sys-net
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xl pci-attach sys-net DEVICE_BDF
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~~~
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Be sure to replace "DEVICE_BDF" with the actual BDF of the Wi-Fi adapter.
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After following the above steps, you should be able to launch sys-net with Wi-Fi access. These steps can be automated in a custom `systemd` service.
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### Qubes 4.0
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For Qubes 4.0, you may have to remove the wireless card from sys-net or replace it, as described in the [PCI Troubleshooting](/doc/pci-troubleshooting/#broadcom-bcm43602-wi-fi-card-causes-system-freeze) guide.
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It is a bit tricky to execute, but you may be able to successfully attach a Broadcom BCM43602 to sys-net by executing the `attach` command immediately after starting sys-net. Follow these steps:
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1. Disable "Start qube automatically on boot" for sys-net and sys-firewall in the Qubes Manager.
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2. Manually start sys-net using the `qvm-start sys-net` command.
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3. Immediately (About 2 seconds later) after stating sys-net, attach the device to sys-net using permissive mode:
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`sudo xl pci-attach sys-net 'DEVICE_BDF,permissive=1`
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Replace `DEVICE_BDF,` with the BDF of your wireless card. If you can immediately attach the device to sys-net while it is still starting up, it could work. If it is attached too late, the VM doesn't seem to detect it.
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You can use the following script to do the above steps quickly after each boot:
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~~~
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#!/bin/bash
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qvm-start sys-net &
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sleep 3
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sudo xl pci-attach sys-net '03:00.0,permissive=1'
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~~~
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## Broadcom BCM4360 doesn't work in a Fedora-based qube
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Several people have been unable use the Broadcom BCM4360 Wireless card on a Fedora-based qube. This issue appears to be [related to Fedora](https://ask.fedoraproject.org/t/cant-connect-to-wifi-after-update-bcm4360-with-broadcom-wl-driver/482?page=2), not Qubes.
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To get internet access in sys-net, try shutting down all your VMs, then changing sys-net to use the Debian 10 template. Finally, install the [broadcom-sta-dkms](https://pkgs.org/download/broadcom-sta-dkms) package.
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## Boot freezes at "Setting up networking"
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## Boot freezes at "Setting up networking"
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After installing Qubes 3.2 on a MacBook Air 13" mid-2011 (MacBookAir 4,2), it may freeze at "Setting up networking" during booting. This issue is caused by the Broadcom Wireless adapter, if you have one.
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After installing Qubes 3.2 on a MacBook Air 13" mid-2011 (MacBookAir 4,2), it may freeze at "Setting up networking" during booting. This issue is caused by the Broadcom Wireless adapter, if you have one.
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@ -159,53 +236,6 @@ To fix this issue, kill audio support with this quick workaround:
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2. Edit `/etc/pulse/client.conf` and add `autospawn = no`
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2. Edit `/etc/pulse/client.conf` and add `autospawn = no`
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3. As normal user, kill pulseaudio with the command `pulseaudio --kill`
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3. As normal user, kill pulseaudio with the command `pulseaudio --kill`
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## System freezes after attaching Broadcom BCM43602 Wi-Fi card
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You may experience system freezes or crashes after attaching a Broadcom Wi-Fi adapter to the sys-net VM. This issue has been reported to exist on both Qubes 3.2 and 4.0. For Qubes 4.0, you may have to replace the Wi-Fi card, as described in the [PCI Troubleshooting](/doc/pci-troubleshooting/#broadcom-bcm43602-wi-fi-card-causes-system-freeze) guide.
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The following troubleshoot is known to work on Qubes 3.2:
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1. During VM setup, force a reboot and press `OPTION` key.
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2. You will reach the grub shell
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~~~
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configfile /EFI/qubes/grub.cfg
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~~~
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3. Press Fn+F10 to boot without XEN support.
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4. Once booted, press Fn+CTRL+ALT+F4 to open a shell.
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5. Log into the system
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~~~
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sudo su -
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systemctl disable qubes-netvm
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~~~
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6. Press Fn+F2 and complete the setup.
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7. Reboot Qubes.
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8. DO NOT launch the sys-net qube.
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Rather, open its setting and remove the Wi-Fi adapter from the Selected devices using the Qubes Manager.
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You can also remove it from the command line, if you know the BDF of the adapter.
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You can see the list of devices attached to sys-net and their associated BDFs by running:
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~~~
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qvm-pci -l sys-net
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~~~
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For a device with a BDF of `04:00.0`, you can remove it with:
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~~~
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qvm-pci -d sys-net 04:00.0
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~~~
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9. In a dom0 terminal, run:
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~~~
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sudo su -
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xl pci-assignable-list
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echo 04:00.0 > /sys/bus/pci/drivers/pciback/permissive
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qvm-start sys-net
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xl pci-attach sys-net DEVICE_BDF
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~~~
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Be sure to replace "DEVICE_BDF" with the actual BDF of the Wi-Fi adapter.
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After following the above steps, you should be able to launch sys-net with Wi-Fi access. These steps can be automated in a custom `systemd` service.
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[bluetooth-replacement]: https://www.ifixit.com/Guide/MacBook+Air+13-Inch+Mid+2011+AirPort-Bluetooth+Card+Replacement/6360
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[bluetooth-replacement]: https://www.ifixit.com/Guide/MacBook+Air+13-Inch+Mid+2011+AirPort-Bluetooth+Card+Replacement/6360
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[rEFInd]: http://www.rodsbooks.com/refind/getting.html
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[rEFInd]: http://www.rodsbooks.com/refind/getting.html
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